First the good points:
Nice lobby, friendly staff and a microwave and refrigerator in rooms.
Now the not so good:
Once away from the lobby the decor is not so inviting. In the corridors, the carpet is worn and frayed, walls have lots of dents and damage and the carpets didn't look very clean (they may have been, but the shabby and frayed appearence gave the impression of not being clean). The room we had was not as badly knocked around, but still suffered from a tired look.
We checked in at 9:30pm after long travel with youngsters and the air con in the room was off when we moved in. This is the Houston area at the height of summer..... It took a hour to get the room down to a comfortable sleeping temperature. There were very few people staying (it was 4th July weekend so the quietness was a surprise) so maybe they have aircon off in rooms to save money?).
The 'deal breaker' for us was the poor state of the sofa bed. We specifically book rooms to get a sofa bed to enable us to seperate our two children. This was the worst sofa bed that we have ever tried to use (and we've seen plenty in 3 star hotels over four years of travelling with young kids). The matress was very thin and worn and you could feel every coil in it. It was unacceptable to use as a bed and we had to put both kids in together.
The air conditioning (once 'going) was noisy. It was difficult to get our kids to settle in the same bed, in a hot room with noisy air conditioning going.
I can't really recommend this hotel if you are traveling with kids, especially if you need the sofa bed.
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- Also Known As:
- Comfort Suites Near The Woodlands Hotel Shenandoah
- Comfort Suites The Woodlands
- The Woodlands Comfort Suites