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“Great location and facilities” 4 of 5 bubbles
Review of Grand Palace Hotel & Spa Yercaud

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Grand Palace Hotel & Spa Yercaud
Ranked #6 of 27 Hotels in Yercaud
Certificate of Excellence
Chennai (Madras), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location and facilities”
4 of 5 bubbles Reviewed March 4, 2014

Stayed here for 2 nights with kids and seniors. Had taken 2 sun rise rooms and 1 premium room.
Positives:
Location is very good.
B'fast buffet had good spread.
Activity centre had good option for kids.
Swimming pool was very clean and a breath taking view of the valley.
Staff are very friendly.

Negatives:
- Bedding/linen were not that clean. Made us feel uncomfortable in letting our kids sleep on it.
- We booked 3 rooms and even after booking 2 weeks in advance, they couldn't give the 3rd room a good 2 hours after we checked in...so we decided to upgrade one of our rooms to the premium room as kids were growing restless.

Weekdays they offer a 50% discount which makes the hotel rate very attractive. My suggestion is, if you are getting that 50% discount then its a great place to stay...if you are paying their full rate, its probably tad expensive.

Room Tip: Sun-rise rooms don't offer much in terms of view....so if you don't mind the additional 500...
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank yesitsmeofcourse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, March 7, 2014
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy. We will make sure single guest do not get occupied in the room with interconnected door. To bring it to your kind notice the road work is under process , you next visit will surely be the best one.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

Manikandan.R
Grand Palace Hotel and Spa
Killiyur Falls Road,
Yercaud – 636 602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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642 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • English first
  • Any
English first
Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 27, 2014

We stayed last month (January) for 2 nights in Grand palace and our stay was good.

Specific to Room Service, very prompt and even in midnight, service was good. So I will rate 5 star for Room Service. Food taste was average!

Room was clean but I believe bed comfort can be improved more.

Spa - We took body massage over there and felt specific to privacy is not up to mark. People are coming for inquiries and there are possibilities they will be getting chance to see spa rooms and feel insecure whether they will see us. Also request massage therapist to not talk much while doing massage. Reason behind people coming for massage is to feel more relaxed and stay calm. Also if there any background slow music in spa areas, it will be added advantage.

Room Tip: Choose Deluxe room to enjoy grand view of Yercaud!
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank arvmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, March 7, 2014
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy. We will make sure single guest do not get occupied in the room with interconnected door. To bring it to your kind notice the road work is under process , you next visit will surely be the best one.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

Manikandan.R
Grand Palace Hotel and Spa
Killiyur Falls Road,
Yercaud – 636 602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 14, 2014

Had a 1 night stay here in Jan 2014. Very calm, peaceful location; Good and clean room.
Nice ambiance all around.

Nice facilities - pool, badminton, kids play area, chess, TT, carrom etc..
The pool was very clean and maintained; But it was cold in Jan 2014, so not comfortable.
[Heated pools would have been nice].

They provide complimentary breakfast. Good varieties and nice.
Complimentary foot massage for 1 person. Was good.
Lunch was bit expensive.

Bathroom was not equipped enough for clothes hanging. Water Kettle, Electronic safety Locker for valuable things were good.

Beyond a day, probably you will get bored of the place.. Little more play options would be good for little kids.

One main problem was the approach road. It was very poor.

Room Tip: Our room had an interconnecting door with another room [To be used if a big family stay]. Due to th...
See more room tips
  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SenthilRJPM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, February 17, 2014
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy. We will make sure single guest do not get occupied in the room with interconnected door. To bring it to your kind notice the road work is under process , you next visit will surely be the best one.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

Manikandan.R
Grand Palace Hotel and Spa
Killiyur Falls Road,
Yercaud – 636 602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
2 reviews
3 of 5 bubbles Reviewed February 12, 2014

for short , its a good hotel with basic amenties (stayed in deluxe and jr suites) ... we found jr suite better than the deluxe room.... food was overpriced ... with 2 masala pappads costing over 200 bucks... breakfast was outstanding compared to the average lunch and dinner .

Room Tip: juniour suite as its by the lawn and cheaper and has two exits.
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  • Stayed January 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 1234arjun1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, February 17, 2014
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy. Our pricing on the food is not expensive like other Hotels, instead that we will look into this and try to get it re-worked.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

Manikandan.R
Grand Palace Hotel and Spa
Killiyur Falls Road,
Yercaud – 636 602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 9, 2014

We stayed for 2 nights in Grand Palace in first week of February. View from the first floor room balcony as well as from the lawn is stunning. At night, sitting in the hammock in my balcony and enjoying the night sky was a refreshing experience. Also, the hotel is very kid-friendly and my 14-month old probably enjoyed as much as we did. They have a kids' menu as well. The infinity pool looked very tempting to have a dip but the water was too cold for our comfort. Room services were prompt and decent, though prices were on higher side. Also, I got a very good deal of 50% discount on room rent (applicable Sunday to Thursday nights) which made the whole stay nice value-for-money. Definitely recommended to spend couple of nights, especially in winter.

Room Tip: Select the first floor rooms with balcony on valley side to have an awesome view from the room.
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SamikDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, General Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, February 13, 2014
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

Manikandan.R
Grand Palace Hotel and Spa
Killiyur Falls Road,
Yercaud – 636 602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banaglore
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed January 26, 2014

Unprofessional/unethical behavior - i called up the hotel guys (Karthik) on 21-Jan to book a Deluxe suite for 25-Jan and he said he has taken the booking and will send an confirmation with details of how to transfer booking money to their a/c. Since i didnot receive the email, i called up 4 times until 23-Jan and the guys kept telling that their internet didnot work, but the booking was confirmed (they read out the details from the register) but they never sent me the confirmation email. To my shock, they called me on 24-Jan to say that they cannot give me the deluxe suite since they have given it to a different customer. I told him that i booked the room for some specific reasons and i requested him to arrange for the same (deluxe suite) and the person said he will do it and send a confirmation. Knowing their track record, i didnot want to take a risk, and hence made alternate arrangement ( GRT Sky Rocca). They didnot bother to call back and confirm or inform me. Surprisingly, on 25-jan, around 11 AM they called me to inform that they can give me the room (probably whoever booked the room, cancelled it). This behavior gave me a "cheapo" feeling about this resort. the lack of professionalism on their part makes me think that it would be a bad choice to book this hotel for any family outings. beware of these guys !

  • Stayed January 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank Ramesh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
1 review
5 of 5 bubbles Reviewed January 19, 2014

Grand Place Hotel (GPH) in my opinion is the best hotel in Yercaud. We found GPH very hospitable. It has a great mix of traditional Tamil & Indian hospitality and modern professionalism. Rooms have great views. My favorite are rooms with sunset views. These rooms have views of their lawns, valley, and mountains. GPH has a large lawn where guests can walk, kids can run & play, and the lawns offer great valley and mountain views. Usually in the evening GPH will organize fun activities or a bonfire for the guests. Most guests come down in the evening, socialize and eat in the adjoining restaurant.

In Yercaud you want to go with your family or friends and mostly stay at the resort and chill out, enjoy the views, the spa, and the company. May be sometimes use the activity room to play TT, Foosball, chess etc with your friends.

The hotel has a very pretty swimming pool overlooking the mountains. Check the pictures on their website. I wish it was heated, but you can still swim after 2:00PM. Once we were inside the water we were comfortable. Your pictures here will be absolutely unforgettable.

We liked their restaurant. GPH has a great complimentary buffet breakfast. The staff is friendly and service very good. Also on holidays in our case Makar Sankranti they dress up in traditional clothes, have puja in the lawns and most guest participate in the puja. All in all we had a very enjoyable experience at GPH.

The last 20-30km from Salem to Yercaud is hilly. So it will help to reach Salem early so that you can drive up the mountain in broad daylight. I had to drive from Salem to Yercaud in the dark and did not like it. All in all we had a really great trip and liked GPH and Yercaud.

Room Tip: My sense of their rooms is they have 1) ground floor rooms that open in to the lawn - great for fami...
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mahtoji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, January 20, 2014
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
RESIDENT MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Palace Hotel & Spa Yercaud

Property: Grand Palace Hotel & Spa Yercaud
Address: Killiyur Falls Road, Yercaud 636 602, India
Phone Number:
Location: India > Tamil Nadu > Yercaud
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 27 Hotels in Yercaud
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Palace Hotel & Spa Yercaud 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Grand Palace Hotel and Spa, Yercaud is a hill resort situated in one of the most scenic places in Tamil Nadu offering an enchanting view of Yercaud big lake on one side and the valley of Killiyur falls on the other. It is one of the best hotels in Yercaud hills offering authentic Tamil Nadu Cuisine, and is the nearest hill station to Bangalore and Chennai. Grand Palace Hotel and Spa offers star class accommodation, with excellent facilities. An ultimate destination for a Holiday in the hills, is an ideal weekend and a Romantic getaway. Grand Palace also offers excellent facilities for residential conferences, cocktail dinners, outdoor bonfires overlooking the valley and trekking for groups. ... more   less 
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