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“Don't try the spa!”

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Grand Palace Hotel & Spa Yercaud
Ranked #6 of 28 Hotels in Yercaud
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Don't try the spa!”
Reviewed December 10, 2013

I visited this property in October with my family. The location is the main advantage..at the top..n u get a great view of the town. The property is quite well maintained. Lots of open space for kids to play around, great infinity pool. I have to admit that the staff at the reception and the restaurant gave good service...the buffet spread was good but was repetitive. The only thing I didn't like about it was the spa...both me n my husband went in for the signature Kerala rejuvenation therapy..(after much persuasion from the staff there)....I hated it...the massage was bad..the girl wasn't trained enough..forget about rejuvenation...after the therapy I felt sorry for wasting my money (which was quite a lot)... All I can say is do visit the hotel for its location ...but u can stay away from the spa!!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dryuti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, December 13, 2013
Dear Madam,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy. Also we found you were not happy with the spa service, we have briefed the spa team. I personally assure you will have a better experience in the near future.

Your feedback like these will motivate us and help us to do better and better..

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
UNIT HEAD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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675 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • English first
  • Any
English first
Dehradun, India
Level Contributor
143 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
Reviewed December 1, 2013

The hotel is located on the top of the hill, so you can actually see whole of Yercaud.

The rooms were clean and spacious, and food was tasty. The buffet spread was also good. The best thing about this hotel was its staff, always smiling and willing to help.

They also have indoor gaming room where they have table tennis, foosball, chess etc. So in case the weather is not good you can decide to stay in.

The Bliss spa is also something to try.

Also, one should be aware that this is probably the most posh hotel in the town, so it is little bit expensive, especially the drinks. Taking your own beer wouldn't be a bad idea.

Room Tip: In case you find it difficult to sleep with lights, ask for rooms overlooking the pool and the garde...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PradWestside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, General Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, December 2, 2013
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy.

Your feedback like these will motivate us and help us to do better and better..

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
UNIT HEAD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chennai
2 reviews
Reviewed November 30, 2013

Really a royal stay it was.We took valley view room. . View of the valley and swimming pool was so pleasant. Service was so good and the breakfast buffet also very good.The idea of complimentary to all amenities like spa,swimming pool is so good.They also had gym,play are and campfire too.Though it is nearby to lake ,If you have your own conveyance to sight seeing it would be better since it is at the top of the hill.But the valley view covered with mist that enters the balcony is so mind blowing.The package is more worth if you are going on a weekday trip.

Room Tip: premimum valley view with balcony is best
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank rakshini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, December 1, 2013
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy.
Your feedback like these will motivate us and help us to do better and better. We do have the conveyance to lake on chargeable basis.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
UNIT HEAD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 28, 2013

Stayed there for three days, loved the pool, fabulous location of the pool, the views from the pool is exquisite. Made full use of the pool duruing the stay. Nice to have a beer with your meal in the pleasant atmosphere of the restaurant. Walked up to Kiliyur falls and back. Enjoyed it.
The staff were excellent. Special mention to Annakili and Anto.
Negatives: Weekend can be noisy, the hot water takes ages to warm up. Did not charge for the use of the spa, had to settle the bill later.

Room Tip: Ask for the rooms facing the pool.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Br494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, November 30, 2013
Dear Sir,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
UNIT HEAD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kozhikode, India
Level Contributor
276 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed November 26, 2013

Visited last Sunday to this resort...we took premium room and love the view from the room balcony. Lot of clouds coming in the valley covering the full valley and soon you find your are also in the cloud. View from the side of swimming pool was excellent. Staff was very friendly and love that on request they extended by check out time. Food was good. Break fast spread was good and they taking full care of your request. Location of resort on top of the hill so excellent view in every direction. Swimming pool is well maintained and they offer complimentary foot message. Next time definitely i will visit spy.

Room Tip: Take premium room with balcony.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dedacain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, November 30, 2013
Dear Sir ,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
UNIT HEAD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 23, 2013

This is our first visit to Yercaud. This was a special birthday treat and could not have been better. So much to like! We stayed at the Silent Valley premium room. The hotel location is excellent, it has a nice hill view. Has a recreation room and a badminton court,and the Swimming-Pool was also very nice. The orange restaurant offers the guest a choice of north Indian food and yercaud tamil nadu special cuisine and beverages.

The entire property is well maintained & the staff is extremely courteous. The front desk personnel were extremely pleasant and helpful. The dining and the attached facilities are good. I didn't try the bar, so can't comment on that. Rooms are beautifully decorated and very spacious. Your stay will be most enjoyable.

Overall its an AWESOME experience.

Room Tip: Go for Silent Valley Premium room to capture sunset view and panoramic view of valley.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saikat_1506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, November 24, 2013
Dear Sir / Madam,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
UNIT HEAD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 20, 2013

Myself and my husband stayed from 17 Nov till 20 Nov to celebrate my birthday. We already booked the room in advance and got the 50% discount. The staff members were really kind and helpful especially their hospitality was excellent. We stayed at the sun rise room compact for a couple and advisable for budget travelers. The complementary buffet breakfast was good with lots of dishes and the other items were also nice. My suggestion is that the pool has to recycled every now and then. Proper dressing code should be informed for the guest or outsiders to use the pool. Kindly add the south Indian food items in the menu as we are in south India people from all over the world love Indian food especially south. To say about the view no words to explain both from the pool side view and the sun rise view reveals that nature's work is always a miracle which cannot be done by man.

Room Tip: Kindly book the room in advance to get 50%discount, if its for a couple go for sunrise room
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vaishuvenkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandPalaceHotelSpa, Manager at Grand Palace Hotel & Spa Yercaud, responded to this review, November 22, 2013
Dear Sir / Madam,

I take this opportunity to thank You for staying with us, and we are delighted to hear that you found our hotel a good place to stay. Our whole Grand Palace team was happy to hear about your positive feedback.

We have shared your feedback with our whole Grand Palace Family and they are very happy. We are see certain areas you felt has to be improve, I personally assure It will be taken care.

Your feedback like these will motivate us and help us to do better and better.

Needless to say that you are our most important Guest and we assure you that we will make your stay, as well as your Guest’s stay most memorable & comfortable. Also we are sincerely hoping to see you in Grand Palace Hotel & Spa soon, for a fun filled holiday experience.

Thanking you & again assuring you of our “Par Excellent Services” at all times.

MANIKANDAN.R
UNIT HEAD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Palace Hotel & Spa Yercaud

Property: Grand Palace Hotel & Spa Yercaud
Address: Killiyur Falls Road, Yercaud 636 602, India
Phone Number:
Location: India > Tamil Nadu > Salem District > Yercaud
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 28 Hotels in Yercaud
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Palace Hotel & Spa Yercaud 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Grand Palace Hotel and Spa, Yercaud is a hill resort situated in one of the most scenic places in Tamil Nadu offering an enchanting view of Yercaud big lake on one side and the valley of Killiyur falls on the other. It is one of the best hotels in Yercaud hills offering authentic Tamil Nadu Cuisine, and is the nearest hill station to Bangalore and Chennai. Grand Palace Hotel and Spa offers star class accommodation, with excellent facilities. An ultimate destination for a Holiday in the hills, is an ideal weekend and a Romantic getaway. Grand Palace also offers excellent facilities for residential conferences, cocktail dinners, outdoor bonfires overlooking the valley and trekking for groups. ... more   less 
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