We had heard about Sterling Resorts, so we went there after our honeymoon for a short getaway, but were extremely disappointed and had the worst time ever!
The long climb to our cottage, was, in a way, quite charming and ideal for the kind of getaway we wanted - and our cottage was on the edge of the cliff, overlooking the valleys, with amazing scenery... but this was the only good thing about our stay there!
The rooms were not cleaned properly to begin with and the TV was not working, and we had to call 3-4 times before someone even bothered to come and check. It was a room with a "kitchen" where we were supposed to be able to heat-and-eat etc., but the kettle was from pre-historic times and there were very few utensiles, most of which were not even cleaned!
Needless to say, the service was extremely poor - the food we ordered came 2 hours later, and already cold (we had to call thrice in that time, and were told each time that "it was on its way"!)
To top it all, there were power cuts for 3-4 hours every day, when we were left in the dark, with nothing to do, no TV, not even a torch/candle - and being in a lonely cottage on the edge of a cliff did not help...
We decided to eat at the restaurant (given the quality of room service) on one of the days - the restaurant was a bit better - atleast the food was hot and served quicker.
There was also a "common room", a saving grace, esp when we were bored to death during the power cuts - this had some games, books to read etc. which we could borrow.
Overall, it could have been an ideal holiday spot, with great views of the valleys, but the horrible service spoiled it all for us...
- Official Description (provided by the hotel):
- Sterling Holidays Rock Perch sits atop the mighty Shevaroy Hills, overlooking lush coffee gardens, the Mettur Dam and Salem City. It is located at a vantage point in the Servarayan Hills, surrounded by the serene and aromatic ambiance of coffee and spice plantations. Almost 4,700 feet above sea level, the nearby Yercaud Lake adds a scenic charm and tranquility to this jewel in the Sterling Holidays crown. Key tourist spots are a walking distance from the resort. ... more less
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