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Hotel Fis Jasna
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Reviews (118)
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22 - 27 of 118 reviews
Reviewed October 13, 2013

Perfect room, directly at skihill and next to skilifts. A lot of oportunities for a walk. Not suitable with small children. Meals were good but not gourman as was advertised. No kitchen pots or anything else in apartman with kitchen.

Room Tip: Apartments are fine, quiet and large.
  • Stayed: September 2013, traveled with family
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Review collected in partnership with this hotel
Thank Marcela V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2013

We spent there a weekend in September 2013 (out of skiing season). The hotel is nice, newly furnished, hotel staff was nice and helpful however the hotel doesn't have enough baby-friendly facilities e.g. children playroom (there was a space with some toys, children house, sliding in a conference room), enough baby-chairs in the restaurant, no baby-friendly spa etc. When it is raining outside there are only few possibilities for baby activities. However the room (we had an appartment) was very specious and children could play there too. The hotel is ideal for skiing season as a ski lift is nearby the hotel otherwise only few opportunities for activities with children around 1-4 years.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with this hotel
Thank vierkas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

We got as a gift voucher to this hotel and spent 3 nights in this hotel first weekend in October. First of all if you are not going to ski, hotel is far away from cultural life. Receptionists trying to be nice but they are not very good actress. But first real surprise comming on room. In normal double room there is sideboard but withhout any equipment - no kettle, no complimentary tea or coffee, no cup or some pot. Only effect is such that you feel like you are sleeping in the kitchen. We also had a bad view on road and trashs. All entrance doors to the rooms have a terrible bang. And you can hear it inside. And you can hear your neighbors from both sides also. For two people there was just one small shower gel and hasn't changed during a whole 4 days. But rooms were cleaned every day.
You have a bathrobes and towels for spa on room but if you dont have your own slippers, have to buy it on reception for 1 Euro.
Whole hotel and restaurat is new and modern but I could smell mustiness inside of whirpoole and spa.
When you come to breakfast arout 9.30 (breakfast is until 10) there is not have a lot to choose. When you ask of course they will bring you what you ask for. And don't forget, diner is only to 9.30 pm in whole valley.
The only service that we appreciated was the hotel restaurant staff.
Maybe it's a good hotel for skiers (next to ski lift) but not when you are going out of ski season and certainly its services can't be compared with other 4 * hotels in which I have been.

Room Tip: ask for higher floors and bring your own earplugs, slippers (or buy it on reception for 1Euro) and don't count with complimentary tea or coffee and ask for kettle on reception.
  • Stayed: October 2013, traveled as a couple
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1  Thank Dudka14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliška K, Manager at Hotel Fis Jasna, responded to this reviewResponded October 9, 2013

Dear guest,
We are very sorry that your weekend spent at Hotel FIS Jasna didn´t meet your expectations. However we would like to point out that the kitchenettes in the rooms and appartments are highly appreciated by the guests travelling with children. When reception is informed in advance we are preparing a kettle and othe requested equipment. It is not used to every day cooking. Our restaurant is opened daily from 7:30 untill midnight so there is no problem to order tea or cofffee and as well room service.
All our Deluxe rooms are situated on the side facing the wood, if you wanted to have a view to the slopes you should book One Bedroom Apartment. As we are in the altitude 1220 m above sea level, the highest situted hotel in Jasna, the road ending at our hotel is not used by the cars only for the service to the lifts and the hotel is in very quiet area.
The information about the restaurant you have mentioned is not correct, the last meal order is at 9:30pm, the kitchen is open untill 10pm and the restaurant untill midnight.
Breakfasts are served from 7:30 till 10:00, so for the late guests we are serving a la carte breakfast which is more luxury then the buffet breakfast.
Thank you for your review, we do all our best to improve our service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

This is amazing hotel, would certainly recommend to anyone seeking quality, fabulous nature and relaxation. What is exceptional is delicious cuisine and friendly staff.
What could be improved is missing WiFi in the room.

  • Stayed: August 2013
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Thank nicburop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliška K, Manager at Hotel Fis Jasna, responded to this reviewResponded September 11, 2013

Dear Nicburop,
Thank you for your positive comment on your visit at the Hotel FIS Jasná**** .
We are delighted to read that you were excited by cuisine and that we were able to exceed your expectations regarding gourmet experience.
Please rest assured that I have passed on your kind words to the hotel staff.
We are happy for your enjoyable time in our hotel.
We truly hope to welcome you back to the Hotel FIS Jasna**** in the near future and wish you all the best.

Best regards,
Eliška Kotrbova

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2013

The ski-lift is situated a few metres from the back door of the hotel, so the location is superb.
The service is excellent, except the fact that the wellness centre is open only from 3 p.m. What about those who want to have a swim before breakfast?

Room Tip: Rooms not facing the ski-lifts are quieter. There is only one lift, for which you usually have to wait for a long time, so it's a good idea to ask for a room not higher than on the 1st or 2nd floor, because you will often have to use the stairs...
  • Stayed: February 2013, traveled with friends
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Thank mmarcsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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