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“Probably the best hotel in the resort” 4 of 5 bubbles
Review of Hotel Grand

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Hotel Grand
Ranked #2 of 13 Hotels in Demanovska Dolina
Tring
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Probably the best hotel in the resort”
4 of 5 bubbles Reviewed March 15, 2013

Me and my wife stayed at the Grand from 17th-23rd February 2013

Overall a very well run hotel, and probably the best hotel in the resort (we have stayed at the SNP and Junior hotels previously)

The room was excellent, very well equipped, and appeared to be newly decorated. The bathroom was especially good with a choice of 2 showers

I think one of the main selling points for the Grand is the Wellness Spa.
Guests get 1 free admission to the spa each day. There is a choice of at least 2 steam rooms (one is the biggest I've ever seen), and many saunas. You have to go outside to get to saunas in other buildings which is fun, but the ground can be pretty icy. One sauna even has a window looking on to the ski run behind.
Also 2 outdoor whirlpools. It's quite something sitting outside in a hot tub surrounded by deep snow. The swimming pool isn't very big, not one you can do lengths in, more for the kids.

The restaurant breakfast buffet and especially the evening meal buffet was to a very high standard. The hot meals whether beef, chicken, pork, fish served by the chefs were always perfectly cooked.

Nice atmosphere in the area between the lobby and the restaurant. Very much a family scene
There was music played every night - mostly a guy playing covers on his keyboard, occasionally a band or 'string quartet'
However there always seemed to be a queue at Reception - we got fed up waiting a couple of times.

They might think about supplying a couple more computers to browse with, they get very busy especially in the evening with kids playing games.

Think twice before you order cocktails at the bar - you may regret it. We had a warm and tasteless "caipirinha"! "Sex on the Grand" was pretty good though.

There is a very good ski shop, although it's also very expensive. I'm afraid we were let down by the ski hire though. There were no ski boots in our size (that's never happened before - we're not giants!) and no helmets. We had to go to the main place to hire skis in Biela Put. We are glad we did because they were very well organised and got us set up very quickly, including helmets which we rented for the 1st time.

We really liked the fact that you can get your ski gear on in the morning in the hotel (there is a room where you can leave your equipment), and the Grand Jet chairlift is only a few metres away from the hotel. entrance.

Will definitely go back because it's probably the best

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank globalwise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martin Z, Manager at Hotel Grand, responded to this review, April 7, 2013
Dear Globalwise,
Thank you for your positive comment on your visit at the Hotel Grand Jasna and its flattering title.

We are delighted to hear that we were able to meet your expectations regarding the location and design of the hotel as well as the cleanliness and condition of the rooms. Furthermore we are pleased that our Spa and the atmosphere were to your liking.

Concerning your experience with lobby bar and cocktails, we truly regret that the overall experience was not to your expectations. We will certainly review your feedback in order to improve the quality of our services.

We hope to welcome you back to the Hotel Grand Jasna in the near future and wish you all the best.

Yours sincerely

Martin Zahradnik
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

204 reviews from our community

Traveler rating
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    30
    18
    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Zagreb, Croatia
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

I stayed in the hotel as a part of a business meeting.
Hotel is very beautiful with great surroundings. Rooms are spacious and well equipped but beds are very very strange (very narrow so I spent half the night wondering will I fell off). Bathroom is gorgeous. Staff is a bit slow but pleasant (there were issues with knowledge of English language but we sort it out with our hands :)).
Food is quite average and limited.
There is no WiFi in rooms but only cable internet. WiFi is available in the lobby and bar.
Spa is nice and without additional fee (Of course massages are not included in the offer :))

There is also nice bar only 2 minutes walk from the hotel.
Can be recommended (check for the beds!)

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cviju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martin Z, Manager at Hotel Grand, responded to this review, April 7, 2013
Dear Cviju,

Many thanks for your recent stay at the Hotel Grand Jasna and for sharing your feedback and detailed review.
At Hotel Grand Jasna we continuously strive to meet and exceed our guests’ expectations and will forward your comments to responsible employees in order to improve our services.
We truly hope to welcome you back to the Hotel Grand Jasna in the near future.

Your sincerely
Martin Zahradnik
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 22, 2013

We stay in that hotel 8 days every think was good but food what the give is like 1 star hotel maybe. Food is fat no so much vegetables and fruits. For example just smash carrots.perfect situated next to mountains. No much to do for young people in this hotel. I think I will back to that hotel if the dinner vill be not included to the package.

Room Tip: 214 new but vie on the parking
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Mat1985_pl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martin Z, Manager at Hotel Grand, responded to this review, March 5, 2013
Dear Mat1985,

I truly regret to hear of your dissatisfaction with our evening buffet. Our chefs are preparing all meals with love and passion to offer balanced mix of international and local cuisines.
We will review your comment with our F&B manager to improve our services for our future guests.

We apologize once again for your disappointment and we thank you for your feedback.

Kind regards
Martin Zahradnik
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piaseczno
Level Contributor
178 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 bubbles Reviewed January 30, 2013

This hotel is located in Jasna, inbeautiful Demanova valley. This hotel is huge, have more than hundred rooms. Rooms are well-equipped, i.e. air-condition, wi-fi, cable TV etc. There is also swimming pool and sauna, without additional fee, all is included in room price. There is also parking for guests.

  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Unforgiven11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martin Z, Manager at Hotel Grand, responded to this review, March 5, 2013
Dear Unforgiven11,

We appreciate your review and opinion. Thank you for choosing to stay with us at Hotel Grand Jasna during your visit to the Low Tatras and we hope to have the pleasure of welcoming you and your family again soon.

Kind regards,
Martin Zahradnik
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
144 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed January 5, 2013

I came with my family for new year holidays. The hotel has been just renewed and it has several facilities for fun and pleasure. The hotel stays 100 m from ski slope away, you can take on your ski outfit in the hotel (there is a ski room with daily attendance) and go easily to the ski-lift. We enjoyed a wellness with finish saunas (4x), outdoor jacuzzi (2x) with outlook to the hill Chopok (2024 m), small pool for children, steaming saunas very nice resting room; only deficiency is the absence of a cooling bath, of course there are several showers. The hotel organize daily activities for children. Rooms in the hotel are adequate to a 4 star hotel. As a discomfort we felt very high temperature in rooms, what also negatively influenced the sleeping quality.
The kitchen was very good, we had a half-board and I am sure, that everyone could find his favorite meal every time.
The hotel uses 4 floores with rooms, two lifts are intended to cover it, however there is no coordination between them, sometimes you have just to take patience.
Overall rating is just excellent, I would recommend this hotel to everyone, mainly for winter skiing. This hotel really deserves the label the family hotel. The stuff and the overall atmosphere is clients oriented.

Room Tip: Better the 1st floor, because of long waiting for lifts
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fero967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martin Z, Manager at Hotel Grand, responded to this review, March 5, 2013
Dear Frantisek,

Many thanks for sharing your experience with others on TripAdvisor. We are pleased that you liked Our new remodeled rooms and our wellness facilities.

We will review your comments with our management team to address the issues you were not satisfied with in order to improve our services for our future guests.

Once again thank you for your time and for sharing your feedback with us.
Kind regards

Martin Zahradnik
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

We stayed only a night for skiing and were extremely positively surprised - very good room with good ideas and the right focus: good bed, very good shower, nice storage spaces which make the room comfortable... good dinnera nd very good breakfast with local colouring. Extremely friendly staff nd super-convenient for skiing (renatl in-house and lift 50m away). NIce wellness area included. All in all really good!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank S_Elser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 9, 2012

I stayed at this hotel during extended weekend salsa festival. It has a large rooms and space for us to dance and the hotel went thro complete re construction in November 2012 i believe we were the first guests in the rooms. Excellent´rooms, service, food, spa. Close to the hotel are couple of lakes and the countrysife is beautifull.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank duso79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand

Property: Hotel Grand
Address: Demaenovska Dolina 71 | Liptovský Mikuláš 1, Demanovska Dolina 031 01, Slovakia
Location: Slovakia > Zilina Region > Demanovska Dolina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Demanovska Dolina
#2 Ski-In / Ski-Out Hotel in Demanovska Dolina
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Grand 4*
Number of rooms: 154
Official Description (provided by the hotel):
In the prestigious Hotel Grand in Jasná, you will discover silent beauty of the Low Tatras, flawless services and elegant interiors that will make your relaxation under Mount Chopok pleasant. Enjoy the highest luxury of winter skiing - Hotel Grand is built directly next to a ski slope. ... more   less 
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Also Known As:
Hotel Grand Slovakia/Demanovska Dolina

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