My wife and I stayed at SWH for nine nights in mid June and it was amazing! We got to the resort around 2:00 and we were escorted right to the concierge lounge to check in. The friendly staff offered us drinks while we registered. While registering we were told that they were able to upgrade our room! My travel agent (Dream Makers Vacation Services) said they would ask if it were possible before we arrived, I guess it worked! After registering they said our room would be ready in about 20 minutes, so we went to lunch. The concierge actually walked us all the way to the restaurant, it was an incredibly nice gesture. :) when we got to the room there was a nice happy honeymoon card and a bottle of champagne waiting for us. We stayed on the top floor of the Italian village, had a great view of the ocean. The room had a whirlpool and a big walk in shower. The bed was very comfortable.
We basically got up around nine everyday then went to breakfast. Either the buffet or Elanores (stuffed French toast was awesome!) After that we typically did some water sports and hung out on the beach or the pool, they usually had fun activities at the pool. We went snorkeling four times, it was fair. a couple times the boat captain dove in with us and found some things we'd never find. the offer a longer snorkeling trip that sounded like it was much better in the afternoons for $30, we didn't find out about this until our last day, so we didn't get to go. We usually went to lunch around 12 or 1:00. We did the pizza a couple times and bluefields a couple times, mostly we went to the buffet. After lunch we'd head back to the pool or beach. Around 3:00 or 4:00!we would grab a snack at the jerk pit or the cafe (our favorite place!) and head to our room. My wife would normally take a nap or relax in the whirlpool and then we'd shower and get ready for dinner.
I basically wore dress shorts and a button down or polo shirt to dinner every night. Elanores was the only restaurant that required pants for men. We ate ate Elanores and Jasmines twice, bluefields, bayside, Giuseppe's, and Neptune's all once. And on one of our Mondays we ate at the outdoor buffet. Giuseppe's was my wife's least favorite. I wouldn't say I had a least favorite, enjoyed them all. The steak I had at Elanores on our last night was probably my favorite dish. I also wasn't shy about ordering two entrees most nights. If you can't decide, get them both! I'm typically a picky eater and I don't like seafood, but I had no trouble finding something I'd like most nights. The toughest was at Bayside, I got the Duck and I really enjoyed it. Bluefields is the nicest setting, it's on the water and you get to see the sunset while you dine, very very nice.
After dinner we usually went back to the cafe for desert and relaxed outside before the nightly entertainment. The entertainment most nights was very good. The beach party is a lot of fun and the nights in Le Caberet were a lot of fun as well, my wife and I participated in most of the games there before the shows. We didn't care for white night/chocolate buffet. We thought it was a bit boring bit all in all the entertainment was good and the entertainment staff was a lot of fun. They were very friendly and by the end of our stay we were on a first name basis with them (as well as the staff in the cafe). Almost every night when we got back to our room we had a card and a treat from our concierge! It was so nice, she was the sweetest.
Checkout was a breeze as well. They sent the bill and instructions to our room the night before. I settled the bill (gift shop purchases) that night. In the morning we packed our bags, checked out, went to breakfast, then waited for our bus to the airport. Most of the managers were there to see everyone off, they even sang a song! The GM made it a point to personally say good bye and thank you to everyone.
We did two excursions - zip line canopy and black river safari and YS falls combo. Zip line was a blast. That was the only rain we had and it was welcomed, it was very hot in the jungle! The safari was cool, our captain did a good job of luring the crocodiles out and he tried to kiss one but the croc wouldn't let him haha. The YS falls was fun, but I wish we had more time there. We tipped all our tour guides and drivers $5, they all seemed very thankful for it.
Only a few cons:
Upwelling for spa services is very annoying. I am on vacation, I don't want to be hassled. I can goto a spa anytime, please leave me alone.
The drive to and from the resort is about 90 minutes and very bumpy. The drivers do a great job of avoiding potholes though!
The photographers are a little annoying too, we always tried to avoid them on our way to dinner. The photo packages are also very expensive and come with either the print or digital, not both. I that that was ridiculous. We all know it takes little effort to put the photos on a disc. And the photos were already taken, that's the real work.
I highly recommend club mobay passes for departure. They are only $30 and you fast track security and there is a ton of food and drinks on the lounge with Internet. Well worth it!
We can't wait to go back!!
- Official Description (provided by the hotel):
- Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now. World Travel Awards: Sandals Resorts “World’s Leading All – Inclusive Company,” 16 years in a row. Sandals Resorts “Caribbean’s Leading Hotel Brand,” 18 years in a row. Sandals Whitehouse “Jamaica’s Leading Spa Resort” Five Star Diamond Award, American Academy of Hospitality Sciences. We’re so very pleased to announce that Sandals Whitehouse European Villages & Spa has been named in Condé Nast Traveler’s Voted 2012 Readers' Choice Awards “Top 15 Hotels & Resorts in the Caribbean,” coming in at No. 10 and “Top 30 Resorts in the Caribbean,” coming in at No. 4 as part of the annual “Best in the World” poll. Presented Certificate of Excellence for 2012 and Travelers' Choice Hotel for 2012. ... more less
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- Also Known As:
- Sandals Whitehouse European Village Hotel Whitehouse
- Whitehouse Sandals
- Sandals Whitehouse Jamaica