Loved the place, food was amazing, service fabulous, etc... My only comment is that the check in process is ridiculous. Even if I took time to go online to do our check in, it gave us no advantage as people that did not do it got their room first!!! 40 minutes to get your room in 2012 (only 8 of us in the minibus for the check in, so it was not because of us being a big group). When I talked to the returned soon manager she replied that it is part of the Sandal experience? I told her that after 12 hours of traveling, I do not want to sit in the lobby having a drink with my winter clothes on, I just want to have my room. The fact that I was a returning guest (5times), did not give us any special consideration! Unfortunately, until Sandals improve their check in process, that will be the last time for us. We go to Cuba to 3 stars resorts and the check in takes 1 minute. I just don't get it and all Sandals resort are like that!
- Official Description (provided by the hotel):
- Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now. World Travel Awards: Sandals Resorts “World’s Leading All – Inclusive Company,” 16 years in a row. Sandals Resorts “Caribbean’s Leading Hotel Brand,” 18 years in a row. Sandals Whitehouse “Jamaica’s Leading Spa Resort” Five Star Diamond Award, American Academy of Hospitality Sciences. We’re so very pleased to announce that Sandals Whitehouse European Villages & Spa has been named in Condé Nast Traveler’s Voted 2012 Readers' Choice Awards “Top 15 Hotels & Resorts in the Caribbean,” coming in at No. 10 and “Top 30 Resorts in the Caribbean,” coming in at No. 4 as part of the annual “Best in the World” poll. Presented Certificate of Excellence for 2012 and Travelers' Choice Hotel for 2012. ... more less
- Reservation Options:
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- Also Known As:
- Sandals Whitehouse European Village Hotel Whitehouse
- Whitehouse Sandals
- Sandals Whitehouse Jamaica