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“Excellent customer service” 5 of 5 bubbles
Review of Hotel Palmeral Dorima

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Hotel Palmeral Dorima
Ranked #1 of 1 Rio Claro B&B and Inns
San Jose, Costa Rica
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent customer service”
5 of 5 bubbles Reviewed July 11, 2012

I would like to express how great our stay at the hotel Palmeral Dorima was, when we arrive at night Macho was waiting for us to show us the rooms, the rooms are very spacious, king size bed plus a single bed, high ceilings, a mini fridge and enough room for your baggage.
Next morning Doris was up waiting for us to offer a healthy and tasteful breakfast, the children enjoy the pool, the sun and the table games.
Doris and Manfred are so nice; this lovely couple will make you feel at home, you can tell they have put so much love and care in their lodge and they take care of the little details that will make your stay a pleasant experience. Hospitality was wonderful!!
Doris is a great chef, good food, always healthy and with her personal touch and Manfred is very friendly and helpful, we enjoyed so much talking with him.
The hotel is located closed to the Costa Rica – Panama border so is a great place to stay if you are traveling to Panama or if you want to go shopping at the free duty locals.
The hotel offers a fresh pool with a wonderful view of the primary and secondary forest , natural trails to visit the Palma plantation, great for bird watching, Jacuzzi, nice bungalows, good for nature lovers, families, couples and people who appreciate the finest customer service.
I would have no hesitation recommending this hotel for anyone planning on visiting the south Pacific and will certainly visit again next time we are in that part of the country.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cinditaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    18
    2
    1
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    1
See reviews for
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14
Solo
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
Merzig
Level Contributor
162 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed May 13, 2012

When we were at the Palmeral in March, they had temperatures from over 30C for weeks. It was extremely hot and dry, so we were shocked to find out that the rooms did not have air condition. There are rooms with AC at the Palmeral but although we were the only guests with a group of 14, we didn´t get the air conditioned ones. There was no chance of sleep that night. I agree with the other travellers, that Doris and Wolfgang are doing a great job. Their German speaking helper Max is a real jewel. Food was very good and I recommend to take the guided walk with ax through the palm oil plantation - excellent and informative. All in all, the stay was ok, not more because of lacking sleep. At the end of this year, the owners want to equip all rooms with air cons- unfortunately too late for us.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hasile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palmeraldorima, Inhaber at Hotel Palmeral Dorima, responded to this review, May 17, 2012
Thank you for your comment. Regarding your stay, I have to add that your travel agency booked the rooms for the group without A/C but with ventilator. Upon request and for an extra charge we offered several clients to change the room, but we had only six rooms with A/C in this period not more. At the end of the year all the rooms will be equipped with A/C so will be good prepared for the next hot dry season that we never had so hot in last 15 years. Sunny greetings from the Tropics, Doris & Manfred Wilms, Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed June 15, 2011

The only thing we found wrong with Hotel Palmeral Dorima was that we had to leave. We were pleasantly pampered by our gracious hosts, Doris and Manfred, who know the exact formula for creating an ideal vacation - sparkling clean, comfortable and modern rooms, an exceptional personally created cuisine, a peaceful environment that attracts some of Costa Rica's most colorful birds and hands-on attention to detail.

When we vacationed there in November it was our second visit and we are planning to return again in July 2011. Doris and Manfred have a unique quality for making each person feel like a life-long friend. Returning in July will be just like going home.

Hotel Palmeral Dorima features private, villa-like rooms that are comfortable, surrounded by flora and fauna each with an exceptional view. The beds are oversized and the spacious rooms have a dining table, mini-refrigerator, separate shower and toilet facilities and a safe for your valuables. The dining area is bright, open and airy and is the perfect place to bird watch while dining on Doris' Euro-style cooking. The pool and hot tub are intricately designed with blue and yellow mosaic tiles and overlook a heavily forested valley. Once you enter into the gates at the top of the mountain on which Palmeral Dorima is perched, you have entered into a world of tranquility and friendliness where your every need is anticipated.
We will return often to Hotel Palmeral Dorima and we recommend it to all of our friends.

  • Stayed November 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EllieWharton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palmeral Dorima

Property: Hotel Palmeral Dorima
Address: San Ramon de Rio Claro, Rio Claro 8200, Costa Rica
Location: Costa Rica > Province of Puntarenas > Rio Claro
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Rio Claro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palmeral Dorima 4*
Number of rooms: 16
Official Description (provided by the hotel):
The hotel, under German management, is located in the south of Costa Rica's, at only 1.5 Km distance from the "Panamerican Highway" and all year round accessible by car. The fantastic panorama view location of the hotel at the ascent to the "umbrella hill" at the old road between Rio Claro and San Vito and close to Piedras Blancas National Park, offers all amenities to our guests. The harmoniously colored installation, integrated into a tropical garden, a paradise for birdwatcher, has sixteen roomy housing units in eight individual bungalows. This small village at 20.000 M2 although includes a special for our hotel designed pool and whirlpool with waterfall. Tropical ambience will find our guests at the rancho style restaurant where they can enjoy our homemade specialties like bread, ice-cream, hot sauce and a great variety of tropical meals. ... more   less 
Also Known As:
Hotel Palmeral Dorima Costa Rica/Rio Claro

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