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“Great Ambience”
Review of Tarraleah Lodge

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Tarraleah Lodge
Certificate of Excellence
Reviewed November 6, 2009

We stayed for two nights on a very cheap room only deal and were pleased with our stay. The Lodge itself is excellent, with plenty of character and ambience, and the bedroom was huge with an excellent bathroom.

On our first night we were the only guests and on the second night there was another couple. The two staff on duty were friendly and welcoming but have to agree with an earlier review in that the Manager made no attempt to ask if we wished to make any special arrangements for a tour the next day. It hadn't really been our intention to do so but it would have been nice to have been asked and, might even have booked something, if it had taken our fancy. Regardless they were still helpful in terms of telling us where to go for assorted walks and we certainly were shown all around the Lodge and Spa.

We had pre-dinner drinks in the Lounge both nights and we had dinner at the Lodge the first night ($110 each) and it was very nice but for that much money I was expecting a bit more wow factor. The wine list was extensive and the varieties of scotch available amazing. As we were the only guests the two staff were happy to chat to us which we enjoyed. Part of staying in a place like this is meeting and talking to the other guests but of course, as the only guests on the first night, the staff somewhat filled in that role instead.

On the second night we had dinner at the pub which was fine but nothing special, except that they gave us an excellent cheese platter which they happily set up "to go" and thus spent the rest of the night nibbling ensconsed on top of our enormous bed whilst watching movies.

It is not an area that I would wish to spend too many nights in unless you are into fishing and golf but it was very nice for a short break. It was certainly very peaceful and relaxing which is what we were after.

A couple of small let downs were that the excellent Molton Brown shampoo/conditioner was not replaced after the first morning and the bottles were not big enough for both of us to use the second morning. Also, upon using the rest room off the lounge there was no toilet paper at all which is completely unacceptable.

The continental breakfast was nothing to write home about at all, but the cooked breakfast was fine.

All in all, we found it a great short break for the price we had paid, but probably would have been a bit disappointed if we had paid full price: However I never felt that we were treated at any time as the "cheap" guests. Although we paid only a quarter of what the other couple did the second night there was no difference in their manner towards us.

  • Stayed: October 2009, traveled as a couple
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1  Thank shandy40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 - 144 of 148 reviews

Reviewed October 31, 2009

Tarraleah is a unique experience. The rooms were large and exotic, on tap service makes you feel like a king. The food and views are spectacular. Value is in the associated wilderness activities. You must see the waterfall!

The character of the Lodge is enhanced be the professional service.

  • Stayed: September 2009, traveled on business
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Thank rodd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2009

Our agent suggested this gem and boy were we surprized when we got there. First we were met by the man at the airport and driven via farming and historic properties for about one hour forty to the property. The wildlife is amazing and we stopped to see a little porcupine creature on the way up just by the side of the road. The hotel is part of a larger Estate but the Lodge we stayed in was quite separate. They said there was to be a butler so imagine our surprize when there was a girl to greet us. Very attentive and offered to carry our bags but the driver did it anyway. On our world tour this is the first 'exclusive' booking and so she said she would help with anything we needed and she was good to her word too. We were offered a champagne courtesy of our agent on arrival but had probably the best coffee we have had since arriving. The rooms are big enough even for our boys but having the place to ourselves was such good fun. I spent all day in the spa which is high above the valley and in a kind of wooden tub. Massage was very good but the boys went out on fishing and then golf - with little critters running everywhere. The wildlife guy showed us arounfd on the second day while I visited with the chef. Food was fine with out being too fancy and there were some amazing wines - and a kind of lottery as well. Altogether better than the Lodges we have been in back home because we got to do what everyone wanted to do separately - and the bathrooms... They light up at night. We loved it and will tell our friends.

  • Stayed: October 2009, traveled with family
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Thank hudsonfamilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2009

We recently booked a night at Tarraleah through a special online deal. The deal was for a night's accom (room only) and use of the spa for half an hour. We'd never heard of the place Tarraleah or the Lodge but are keen travellers and love boutique hotels. I read the blurb on the website and was very impressed by the credentials and photos so booked and thought we'd just go and try it and if we loved it come back for a longer stay.
We were impressed by the presentation of the Lodge when we arrived. It was in a beautiful setting on the edge of a valley overlooking a river about 2 hours drive from Hobart. Our room was very well appointed, spacious and tasteful with a great bathroom.
That was when the good experience ended. Bad points:
- Our check-in was brief and perfunctory with no explanation about the use of the room or Lodge facilities or surrounds
- No mention of activities even though it's a key point on their website
- We found a map in the room and walked to the village and discussed activities with the info desk there (no mention at the Lodge that was there either)
- When we arrived back at 5pm there was no one at the Lodge to discuss dinner or drink arrangements so we went down to the local pub and ate (which was fine).
- We arrived back to a dark and empty Lodge at 7pm and although had an hour between time for the spa had to sit in our room as we were unaware there was a sitting room, and when we found it the bar was closed and no fire was lit
- We went to the spa which was also dark and empty and found the key fit so let ourselves in and called reception. The staff member had no idea we were going there even though we had advised them earlier but just told us to take the cover off the spa and put it back on when finished. The spa was lukewarm and because there was no heating turned on we were freezing when we stepped out
- We felt like we were trespassing every time we walked through the Lodge that evening, we again had to go back to our room at 8.30pm as there was nowhere to sit and enjoy a nightcap
- No mention of breakfast even though there were 2 other couples eating breakfast when we checked out the next morning
If we were treated differently because we were there at a reduced rate (which I'm hoping we weren't) then they shouldn't be part of these marketing initiatives as they will give themselves a bad name. If I had paid full rate I would have asked for my money back. Overall very disappointing!

  • Stayed: October 2009, traveled as a couple
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Thank Beckstar25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2009

Wow! Location, Location, Location.

I thought I'd impress the wife with a romantic getaway for our wedding anniversary and The Lodge didn't fail to impress. Great rooms, brilliant wine selection and a spectacular location made for a great weekend. The outdoor hot-tubs at the top of the cliff are a nice touch, however it's probably not advisable to go for a romantic walk near the highland cow paddock after dark as they might mistake you for an apple.

  • Stayed: March 2009, traveled as a couple
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Thank John33Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2009

We booked Tarraleah Lodge as a three night relaxation break following a busy three months or so. We were not disappointed. The whole Tarraleah 'village' experience is unusual and unique. The room was very well appointed and spacious, the bathroom being a stand-out. The food and restaurant were excellent. The ambience really depends on the other guests staying at the same time which we found varied from night to night as most people seemed to stay for just one night. You could end up chatting so much that you need to get the staff to join the tables together when you get to the restaurant or you can have a quiet night to your selves. It was really the quality of the staff that set Tarraleah apart in our experience. Tilak and Sophie are exceptional. We were provided with blankets and drinks taken to the hot tub where we pulled the doors back to look at the night sky. Ann served us a late breakfast on two days as we needed to have a long walk before we were hungry enough following our dinner the night before. All in all, superb, friendly yet unobtrusive service in peaceful surroundings.

  • Stayed: February 2009, traveled as a couple
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Thank 4ofusMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2009

We recently stayed at the Lodge for 2 nights. After reading all the great reviews about the Lodge, we were very excited about the stay but in the end sadly very disappointed with our experience.

It seemed to us that the Lodge was undergoing a change of management as everyone (staff) we met seemed to have only been there for a few weeks/months. Therefore, the Lodge in terms of presentation and service did not present a cohesive and warm environment for their guest. Little things that we would expect at any world class lodge, that we found lacking were for example, used towels weren't changed but merely hung back on the rack, the minibar was not replenished, shampoo and conditioner was not replaced/replenished, no coffee or tea facilities at the library, no up-to-date reading material at the library and the foxtel only had 4 available channels and no movies although there was a movie guide next to the tv.

The Lodge also claimed to have various activities for guest e.g. trekking, trout fishing etc but none of the activities were organised by the Lodge themselves. We were told we could do that ourselves with the local tour company. We had expected that for the price that we were paying the experience would be more exclusive.

The manager at the property was new and although courteous was not very attentive to guests. She could not remember if we were there the night before for dinner although there were only 8 of us staying at the Lodge at the time.

The only thing we really enjoyed was the dinner experience. The food and service was good and definitely the best part of our time there.

Overall, it is a very expensive place and does not live up to what it describes itself to be. Would require a significant amount of work to put together a better team to improve on service and quality of experience before I would go back or be recommending this place to anyone.

  • Stayed: January 2009, traveled as a couple
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1  Thank Australia99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tarraleah Lodge

Address: Wild River Rd 1, Tarraleah, Tasmania TAS 7140, Australia
Phone Number:
Location: Australia > Tasmania > Tarraleah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 4 Specialty Lodging in Tarraleah
Price Range: $154 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tarraleah Lodge 5*
Number of rooms: 9
Reservation Options:
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Also Known As:
Tarraleah Lodge Tasmania

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