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“Absolute Disaster!”

The Coach House Restaurant at Ravenstone Lodge
Certificate of Excellence
Price range: $16 - $47
Cuisines: British
More restaurant details
Restaurant details
Good for: Scenic view, Romantic
Dining options: Reservations
Description: The restaurant is open to non-residents 7 days a week and is situated in a lovely rural setting on the A591 5 miles north of Keswick.
Reviewed October 8, 2012

We did not stay in the hotel, which does look lovely, but we did have a meal in The Coach House Restaurant. We can only assume that the Chef was either having a day off, or was having an extremely bad day! Anthony the waiter was very friendly and attentive, and we felt so sorry for him as he had to deal with the various complaints on his own. The night we went there were only two members of staff in attendance, and there wasn't anyone who appeared to have a management role. We ordered beetroot and smoked cheese salad, and potted shrimps. The salads consisted of a mountain of lettuce, a few beetroot pieces and a few small chunks of cheese. Good if you like lettuce. The shrimps appeared on toast with yet more lettuce. Things started to go really wrong when the mains arrived. Two of our party ordered goats cheese and red onion tart. This consisted of two enormous slabs of pie, another mountain of lettuce and a few very tired potatoes. The pastry in the pie was undercooked, and the goats cheese was hard and crispy. Another in our party ordered the duck confit, which seemed OK. The fourth dish was lamb cutlets which we were assured would be cooked medium rare and pink. When they arrived they were cooked to a cinder and impossible to cut. They came surrounded by a very runny gravy which had radishes in it - very strange! After making a brave attempt to cut the cutlets, they were sent back. As there were no more cutlets available, our friend ordered the poached salmon. This came long after we had all finished our meals, and looked, quite simply, disgusting. The salmon was absolutely smothered in a gooey sauce of indeterminate flavour, another mountain of lettuce and some more of the tired potatoes. The salmon turned out to be raw in the middle and was also sent back. By this time we had had enough, and asked for the bill. It arrived but was not itemised, so we sent it back and asked for an itemised bill. This arrived and was £20 less than the original bill! We have no idea how the bill was made up, but paid it anyway and left, never to return! Our meals were almost certainly not cooked by a professional chef, and we just hope they weren't cooked by Anthony, who appeared to be doing everything else! This really was the worst meal, and experience, we have had for some time and we do hope that they sort out the problems in the kitchen before too long. We weren't the only people complaining so something had gone very wrong on the evening of our visit. Unfortunately it was so bad that we don't feel we can give them the benefit of the doubt again.

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5  Thank Magsbaxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikebcornish, Owner at The Coach House Restaurant at Ravenstone Lodge, responded to this reviewResponded October 26, 2012

I'm sorry you didn't enjoy your meal with us, it certainly seems to have been one of those rare occasions when everything that could go wrong did! So no excuses just an apology. It's probably unlikely you will return but should you decide to give us another try then we would be very please to see you and to give you your meal on the house.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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134 - 138 of 151 reviews

Reviewed October 2, 2012 via mobile

We dined here whilst staying in the hotel. The menu was interesting with a nice selection of dishes.

I had potted shrimp for starter which is always a favourite of mine when visiting northern restaurants. My wife had smoked Brie and spinach tart which she said tasted very fresh.

I had Confit of Duck for a main. One of the few times I have had duck apart from the crispy aromatic version. Thought it was very well cooked although I could have done with a little more of the delicious jus. My wife had the Cumberland sausage, a generous portion with thick, flavoursome onion gravy.

We were too full for desert which was a shame. Probably in part due to us tucking in to their delicious home made bread.

While this restaurant isn't cheap it is certainly worth dining in for one of your holiday meals.

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1  Thank LondonRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

Nice food and lovely views of the lake very pleasant staff. Very warm atmosphere and friendly staff all in all first rate evening .

Thank Paul Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

I took dinner at Ravenstone Lodge's new Coach House Restaurant and was very pleasantly surprised. Since our last visit some time ago, the dining room has been entirely revamped and the menu has a very fresh new look as well. We sat indoors, though several fellow guests ate on the terrace outside, getting an even better view over Bassenthwaite and the high fells behind. The ambience is modern without being intrusive and the service warm and friendly. I started with scallops and chorizo, followed by confit of duck with poached duck egg and sweet potato purée, and then a deliciously light chocolate sponge dessert with ice cream, custard and cherries in brandy. All were served with style and slipped down very easily. I recommend and would definitely return if I was in the area.

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1  Thank Halzephron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012

I stayed in the Ravenstone Lodge for two nights. It is a wonderful small hotel, that combines the personal attention one gets in a good B&B with all the facilities of a hotel. The restaurant is really very good, with an inspiring mix of recipes from both the region and other parts of the world. I had a perfect sea bar on the first day of our stay, and Cumbrian sausage on the second day.

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Thank greetje l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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