First impressions somewhat dismal because of the rather lackadaisical attitude of the receptionist. Further compounded by the room being made up with a double bed, despite request on booking, and at subsequent enquiry, for a twin bed. Receptionist was less than interested when telephoned from the room with this information, advising that "all our rooms are doubles". Of course, subsequent telephone call to Duty Manager resolved the problem with Housekeeping appearing to unzip the beds (as their doubles are all zipped up twins!) and make the room up as a twin. Shame it took so much effort to get it right, from such a prestigious establishment.
On the plus side, the restaurant staff and meal were superb and the Spa therapists were very good, very professional and, moreover, very friendly and approachable.
- Official Description (provided by the hotel):
- Armathwaite Hall Country House Hotel and Spa is a beautiful four red star 17th-century former stately home situated near to Keswick on the shores of Bassenthwaite Lake. The hotel and spa is private owned and features forty six bedrooms of individual character from stylish spa bedrooms to the luxury of studio suites with stunning lake views. The rosette fine dining Lake View Restaurant serves table d’hote lunches and dinners in elegant surroundings to both residents and non resident guests. The Courtyard Bar and Brasserie is a stylish modern alternative serving meals in a relaxed atmosphere. Afternoon teas are served daily and are a great way to celebrate with family and friends. Licensed to hold civil ceremonies for romantic weddings up to 150 guests. The award winning spa, offers the best in facilities from the 16 meter infinity edge pool to the luxurious outdoor spa pool, thermal suite and life fitness gym. Ten treatment rooms including a double treatment room offer relaxing and soothing treatments to guests, day spa and members. ... more less
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- Also Known As:
- Armathwaite Hall Hotel Bassenthwaite
- Armathwaite Hall Keswick
- Armathwaite Hall Hotel Keswick
- Armathwaite Hall Hotel & Spa Bassenthwaite/Keswick, Lake District