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“indulgence spa day”

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Armathwaite Hall Hotel & Spa
Ranked #3 of 5 Hotels in Bassenthwaite
Certificate of Excellence
Reviewed September 30, 2012

Having spent £173 pound on an 'indulgence day' I was expecting something special. The grounds and spa facility themselves were spectacular. On arrival we were given a tour of the facilities, however we had to seek out information regarding when lunch was served, times of treatment etc, as staff had forgotten to issue our itinerary sheet for the day. it would have been nice to be offered a tea/coffee or soft drink on arrival, but these cost extra. There was however lots of water available.
The gym was well equipped and staff were at hand to provide any guidance you required. The equipment was modern, but I should have taken my headphones to plug into the entertainment on the cardiovascular equipment. There were plenty of towels and sweat towels available to use in the gym.
The whole water area was fantastic, with the exception of shortage of sun lounges at the pool side, in the morning there was one spare which is not adequate when there are two of you. In the afternoon there was no available sun lounges. The outside hot tub, pool, aroma room, steam room, sauna and indoor hot tub area were well maintained and clean.
The lunch was the most disappointing aspect of the day. Having worked out in the gym, swam and used the other water facilities myself and my friend had worked up quite an appetite. Although it states light lunch, the portions were very small and not enough to sustain energy levels from 10am to after 6pm. Water was served in a plastic jug with 'pimms' advertised on the side, I expected better from a quality hotel facility. Water during treatment was also served out of plastic beakers.
Part of the package included one and a half hours treatment. However my treatments only lasted one hour ten minutes. The treatment rooms were nicely lit with coloured wall lights, however the temperature throughout the treatment areas was on the cool side. The post treatment relaxation area was a nice room with warm blankets, but you had to walk through a well lit area to get to it. Better design would have had the treatment area corridor built onto the post treatment area. There was a mix up with both my own treatment and my friends when our therapists moved from one treatment to another, despite it being clearly documented on our itinerary.
In conclusion the facilities and surroundings were excellent, but the cost, poor organisation and amount of food served let it down.

Stayed: September 2012, traveled with friends
1  Thank SE_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,229 - 1,235 of 1,661 reviews

Reviewed September 24, 2012 via mobile

What can I say? This place is totally amazing. I booked a spa stay through another company and I couldn't have been more happy with it.
The hotel is a fantastic, an old manor house tucked away on the edge of the lake with beautiful scenery. The Resturant overlooks the lawn and the lake and you can also watch the deer run around the grounds.
The rooms are of an exceptional standard and are extremely clean.
As for the spa, well, I certainly came from the break very.
Both the al a carte and bistro eateries are a touch on the expensive side but with the quality of the food an service, we were happy to overlook this.
This hotel and spa is definitely worth a visit.

  • Stayed: September 2012
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Thank rachellprice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

Another great stay at this hotel ,stayed in a spa room with its own patio area ,bed was very comfy and the room was lovely the only thing that I was not too happy about was the bathroom was on the small side (room 142)compared to the other spa rooms we have stayed in previously We ate in the main dinning room and the food again could not be faulted ,the breakfast was also very good .

  • Stayed: September 2012, traveled as a couple
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1  Thank lovetravel044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

I went to Armathwaite Hotel and Spa for a romantic weekend with my partner. It was perfect the staff couldn't have been more friendly and helpful, the setting was beautiful (I may be biased as I was proposed to on the edge of the lake) and the food was amazing! The room was very large and the bed was huge and very comfortable. Our package included full use of the spa and gym which was very clean and well equipped. This is the ideal place for a total getaway and relax.

  • Stayed: September 2012, traveled as a couple
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1  Thank KattyEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

I recently visited this hotel for lunch with my family. The hotel is very impressive, as you get to the end of the drive, it comes into view quite spectacularly.
We ate our lunch in the dining room overlooking the manicured lawns onto Bassenthwaite and the hills beyond.
The lunch was well presented, delicious and the service was excellent.
This is the first time we have visited this establishment and it certainly will not be the last.

  • Stayed: September 2012, traveled with family
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1  Thank stum574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

Beautiful location, superb food, impeccable service and a very relaxing spa - what more could you ask of a hotel? Admittedly wi-fi in the rooms would have been good, but as this was supposed to be a relaxing break, it was probably good for us not to have connectivity.

Room Tip: We loved the tower suite, with its own spiral staircase to a private roof terrace with amazing views...
  • Stayed: September 2012, traveled as a couple
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Thank AlyGNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMsteele, General Manager at Armathwaite Hall Hotel & Spa, responded to this reviewResponded September 18, 2012

Thank you for the glowing review of your experience at Armathwaite Hall. I am delighted that you had such an enjoyable stay with us. With reference to your constructive feedback on the Wi Fi facilities, I would like to let everyone know that we are currently in the process of phasing this complimentary service throughout the property. Currently, we have placed Wi Fi in our public areas in addition to our spa bedrooms. Regarding the main house bedrooms, the challenge has been to have the adequate technology to outwit extremely thick walls which date back to the fourteenth century! Rest assured, we will get there!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

Great location and hotel . Superb facilities spa pool etc . The let down is that there is no wi-fi in the rooms . Many hotels at half these prices have free wi-fi in the rooms not just in the main hotel area.

Room Tip: Try the rooms between main hotel and spa on the ground floor nice outdoor areas in these rooms
  • Stayed: October 2011, traveled as a couple
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Thank Evilmrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Armathwaite Hall Hotel & Spa

Address: Bassenthwaite Lake, Bassenthwaite CA12 4RE, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Bassenthwaite
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Bassenthwaite
#2 Business Hotel in Bassenthwaite
#3 Romantic Hotel in Bassenthwaite
Price Range: $260 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Armathwaite Hall Hotel & Spa 4*
Number of rooms: 46
Official Description (provided by the hotel):
Armathwaite Hall Country House Hotel and Spa is a beautiful four red star 17th-century former stately home situated near to Keswick on the shores of Bassenthwaite Lake. The hotel and spa is private owned and features forty six bedrooms of individual character from stylish spa bedrooms to the luxury of studio suites with stunning lake views. The rosette fine dining Lake View Restaurant serves table d’hote lunches and dinners in elegant surroundings to both residents and non resident guests. The Courtyard Bar and Brasserie is a stylish modern alternative serving meals in a relaxed atmosphere. Afternoon teas are served daily and are a great way to celebrate with family and friends. Licensed to hold civil ceremonies for romantic weddings up to 150 guests. The award winning spa, offers the best in facilities from the 16 meter infinity edge pool to the luxurious outdoor spa pool, thermal suite and life fitness gym. Ten treatment rooms including a double treatment room offer relaxing and soothing treatments to guests, day spa and members. ... more   less 
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Also Known As:
Armathwaite Hall Hotel Bassenthwaite
Armathwaite Hall Keswick
Armathwaite Hall Hotel Keswick
Armathwaite Hall Hotel & Spa Bassenthwaite/Keswick, Lake District

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