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Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
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Reviews (7,405)
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2,434
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All reviewsmarbella restaurantiguana feedingpuerto ricoiguana pubtiki hutrainforest viewadult poolfamily poolrented a carold san juanocean suiteself parkinglobby barconcierge deskocean frontminute drivegreat beach
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Reviewed June 17, 2013

Nothing is perfect, and with nearly a week in two different rooms (booking issue on my end) and another similar priced property you get to see where things are great, and where they could improve.

Ocean front rooms offer endless views and offer acceptable to extra large balconies (depends on room and floor) and are well worth the upgrade from standard view rooms (if its in your budget go for it) and even the upgrade to the suite I had for part of my stay there was a value (I understand the charges vary by season so may not always be the same).

Plenty of restaurants, and even a smaller Casino round out the many island and water related activities.

Best of all was the overly friendly, and multilingual staff who were ready to help at any time.

The std Ocean view room I also stayed in was not as nice as the suite and did need a remodel which I was told it is scheduled for very soon so that should improve as well.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Leonard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamEXEC, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort, responded to this reviewResponded June 21, 2013

Dear Valued Guest,

Thank you so much for your kind words about our staff and our property. It is very gratifying for us to receive positive comments from satisfied guests and it was a pleasure to share them with our team. I hope to host you again, so we may have the honor to serve you in the near future.

Danny Williams, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

Just returned from a 8 day family vacation. The children loved the pool and the beach as did the adults! The property was beautiful and well kept. Had a very nice and clean room. The staff was friendly. All in all a great trip!
Especially if you have children I highly recommend bringing water, non alcoholic drinks, and snacks to the facially because non alcoholic drinks cost us $5 and it adds up fast. The restaurants serve really good food but it is really pricey. We had trouble eating a meal for less than $100 (2 adults, 2 children) in the hotel restaurants. Be sure and get a rental car with a GPS in advance at the airport because it is a big island and the tours are way expensive if you do not drive yourself around. Not having to pay a taxi to and from the hotel will take care a large chunk of your rental car cost but be prepared as the hotel charged us $15/day to park the rental car. I would go back to the hotel for another stay .

  • Stayed: June 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Henry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamEXEC, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort, responded to this reviewResponded June 21, 2013

Dear Valued Guest,

Thank you very much for your wonderful words. It was my pleasure to share your positive experience with our team. We greatly appreciate hearing from happy guests like you. We are delighted that you enjoyed our location, ambiance, and most importantly, our service levels.

Thank you again for your feedback and we hope that you will visit again soon.

Danny Williams, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WyndhamEXEC, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort, responded to this reviewResponded June 21, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 17, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WyndhamEXEC, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort, responded to this reviewResponded June 18, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 17, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WyndhamEXEC, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort, responded to this reviewResponded June 18, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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