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“sunday roasts”

The Shepherd and Dog
Ranked #1 of 20 Restaurants in Henfield
Certificate of Excellence
Price range: $6 - $20
Cuisines: British
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Late Night, Breakfast, Outdoor Seating, Reservations
Brighton, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
“sunday roasts”
Reviewed January 11, 2014

I visited this pub with friends last sunday. Two of us ordered beef. The restaurant was very busy so a long wait. The vegetables were raw. The beef was sent back and replaced with almost uncooked beef which was also uncooked. There was no manager that came to apologise at all The bill was presented to us with no discount, so i went to the bar to ask if the beef could be taken from the price. To be fair one meal at £17.00 was deducted, but still no apologies from the manager. Myself and my friends have decided never to return for a sunday lunch

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pauline Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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376 reviews from our community

Visitor rating
    169
    119
    40
    28
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
London, United Kingdom
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great”
Reviewed January 10, 2014

This place is just lovely wonderful food and friendly service. The Pie of the day was perfect! The ambiance is quaint and just right for this venue.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JL R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, United Kingdom
1 review
“15:30”
Reviewed January 7, 2014

Visited the Shepherd and Dog on Saturday. Beautiful site tucked away in the South Downs. Everything you'd expect from a country pub. Just Charming!
Friendly welcome from the staff. Waiter sat us by the open log fire. Beautiful huge stone fireplace.
Food and service both superb. I had the Pie of the Day which was steak and ale. My wife had Crumbed risotto balls.
Recommended from a friend in Brighton. Must Visit!!!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Latham F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Long wait and luke warm food”
Reviewed January 3, 2014

Booked a table for Boxing Day breakfast. We were left outside waiting in the cold until 11:10 (should have opened at 11:00). Non of the reserved table were set up. There was a table of 8 and a table of 9 booked but the tables weren't organised resulting in a long wait to get seated.
45 minutes to produce a luke warm breakfast.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Deborah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henfield, United Kingdom
Level Contributor
149 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“A DISASTER!!!”
Reviewed December 23, 2013

This was the worst experience my wife & our friends have ever had whilst out dinning. Our friends had organised the Christmas dinner at this pub as it had been recommended! We had to order in advance from the menu which was fine. Had booked for 8.00pm but arrived at 7.00pm to have drinks at the bar first. Several times we were asked if we wanted to see the menu but had to say that we had already ordered in advance.
When we finally sat down there was only one other group dinning that night (Saturday). The place seemed very quiet for a pre Christmas restaurant!
There were no signs of any Christmas items on our table-crackers/hats etc. We had ordered a bottle of Chilean Sauvignon Blanc which by the time it arrived at our table had turned into Pinot Grigio! And as for the food, it was very bland. Every main course had a "Yorkshire Pudding" on it's summit. My wife had fish, for heavens sake-who has "Yorkshire Pudding with fish!!! We had to ask for water, bread, cutlery. By 9.30pm we were the only guests in the whole pub but the service was terrible.
Finally on visiting the toilet I discovered no paper in the WC. There were 2 staff that had served us, another waitress and the kitchen staff. Surely between them they could have been able to give a good service to 4 dinners. Where was the manager????
On leaving we complained re the food & wrong wine but my wife and I felt for our friends who were clearly upset for organising the night.
Go to "The Royal Oak" a little way down the road in Poynings. You won't be disappointed.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily S, Owner at The Shepherd and Dog, responded to this review, June 25, 2014
Thankyou very much for your feedback, we appreciate it so we can keep improving.

We are very disappointed to hear that you did not enjoy your meal, we are now under new ownership and hope you pop in again soon so we can put this right.

From all at Shepherd & Dog
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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