My family and I visited Grand Cayman the first week in November. We had reservations for the Dolphin Encounter at Dolphin Cove. It was an amazing experience. Everything was very well organized. The employees were courteous and very informative. They provided us with so much information about the dolphins while we were waiting for our encounter. Everything from the dolphins' names and ages to their behavior and how they are cared for. The encounter was so much fun. A photographer takes pictures and you can buy the CD which we did. This really was the highlight of our trip. Unfortunately, as we were getting on the airplane to go home we realized the CD was left in our rental car along with t-shirts for our kids. We panicked!! The rental car company said they never found the bag. Luckily, the staff at Dolphin Cove was so accommodating (we spoke to Neisha). She immediately took care of us by allowing us to download all our pictures from their website and shipping replacement t-shirts. Thank you Dolphin Cove! We'll be back!!
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