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All reviews pigeon beach marina resort within walking distance english harbour nelson's dockyard lots of bars and restaurants spent nights here sailing week ideal location hotel is great every member of staff self catering short walk large shower great room rental car rooms are spacious
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Reviewed August 8, 2017

I have stayed in 5 star hotels all over the world, including several in the Carribbean but my family and I were drawn to the yacht club from its fantastic reviews and it's excellent location in Falmouth Harbour, and I cannot believe how fantastic this place is.

Before we even set out on our trip, I emailed the hotel requesting that my partner and I be situated in a room close to my mother and father who were on a separate booking. I also informed them that the reason for the trip was for my father's 50th birthday. They responded by not only ensuring our rooms were close together, but they also gifted us a bottle of champagne for each room and even upgraded us to a sea view studio. PHENOMENAL SERVICE!

The day we arrived we checked in and they kindly took us and our bags to our rooms on a golf buggy. We then walked over to pigeon point beach which is beautiful and just a couple of minutes away. This was in there quiet season so it was reasonably quiet and soooo peaceful!

After a well needed sleep we decided to hire a car and explore the island. We informed the host at the reception desk who happened to be the hotel manager, Devin. He once again impressed us by organising a trusted company to pick us up and take us to view the cars and also planned us a route on a map, highlighting all the hot spots.

Realise I'm dragging on a bit so let me just highlight SOME of the amazing things that the staff, mainly Devin did for us on this holiday.

On the 3rd day we wanted a beach with sunloungers and asked Devin if there was anywhere we could get a taxi, he called a resort down the road and arranged us to go there and use there facilities, including pool, and private beach. He also drove us there himself! The staff also kindly took us again later in our stay.

The most amazing point was when we were looking for another beach to explore, after recommending a place Devin took us in his own lunch break.  I honestly felt guilty about how much he was doing for us. So he took us and he recommended a restaurant where we had the best lunch of the break! We thought we would get a taxi back but Devin had other ideas when he asked the restaurant staff to call him when we were ready, which they did. On the way back we were chatting and he enquired about the fruit we had tried. He then drove us round some stalls to buy some interesting fruit and even paid for some himself. Next he takes us to a supermarket to buy some food after offering. To top this great day off he bundled us into the golf buggy and came to our room to prepate some of our new interesting fruit.
He said to us, we don't have a pool and were not on the beach, so we sell the experience, and they do it sosososososo well.
When we left we had to buy Devin a gift. He really did make this a phenomenal stay. I will end this by saying, whatever the hotel are playing Devin the GM, it is not enough he is simply the kindest most amazing member of staff at any hotel I have ever had the pleasure of meeting.  

Thank you so much for such a lovely stay, I hope to return very soon.

Date of stay: July 2017
Thank bigdogiedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aycmresort, General Manager at Antigua Yacht Club Marina Resort, responded to this reviewResponded August 21, 2017

Dear Bigdogiedog,

It was our absolute pleasure having you here at AYCM Resort! We are more than willing to go the extra mile for our guests and so happy to learn that our efforts are well appreciated. We would definitely love to welcome you back for more excellent customer service and another great adventure.

Warm Regards

Management and Staff
AYCM Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2017 via mobile

We had such an amazing week at Antigua Yacht Club and Marina Resort it's hard to know where to start! We visited the hotel for a ten day family holiday from England and anybody that is thinking of going please do not hesitate. With the hotel not having a pool or being directly on the beach I was initially hesitant to book- I am so so pleased that we did. Please do not let these factors put you off as there are a number of restaurants and other hotels that provide these facilities that you can benefit from. The hotel is in a fantastic location- only a 5 minute walk from the beach and surrounded by a number of restaurants (although it's Antiguas low season we never struggled for anywhere to eat). The rooms are lovely and very well kept- we were fortunate enough to be upgraded to a sea view studio room and our view was incredible with a lovely spacious balcony. The most outstanding factor of the whole holiday was the amazing customer service we received from the manager, Devin, and the rest of his fabulous team. We have stayed in a number of 5* hotels over the years and it's safe to say Devin is out of this world and provided service far above any we have received before- nothing is ever too much trouble. The staff assisted us with planning activities throughout our holiday and it wouldn't have been the same without them. Thank you AYCM for giving us such an amazing holiday and we really hope to return in the future!

Date of stay: August 2017
Trip type: Traveled with family
1  Thank sop1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aycmresort, General Manager at Antigua Yacht Club Marina Resort, responded to this reviewResponded August 21, 2017

Dear Sophie,

Thank you for taking the time to write us a great review!

We are so happy that you were impressed by our customer service and location! It was indeed a pleasure hosting you and we do hope to see you again soon.

I will be sure to share your comments with the team as it will serve as inspiration to continue going the extra mile for our guests. All the best !

Sunny Regards

Management and Staff
AYCM Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2017 via mobile

We stayed here for two weeks at the end of July and the beginning of August 2017. The resort has a hotel and self catering apartments and we took an apartment. The place is well maintained and smart, the apartment was well equipped and clean. The Bed was comfortable, the bathroom was clean and in good working order and the kitchen was functional (not that we cooked just cut up local fruit and poured local drinks). The view was just the best, boats bobbing in the turquoise Caribbean and across to the shore on the far side of the bay. The beach was a bit of a walk but worth it when you got there.
I have to say the staff at the resort were excellent, in particular our thanks to Devin the Resort Manager for who noting was too much trouble. Devin new everyone he fixed everything from days on beaches to places to eat and entertainment, he even took time to explain local fruits and how to prepare and eat them.
Thanks yo Devin and all of his staff for making this holiday something above the norm!

Date of stay: August 2017
Trip type: Traveled as a couple
1  Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aycmresort, General Manager at Antigua Yacht Club Marina Resort, responded to this reviewResponded August 21, 2017

Dear Gary,

Thank you very much for your lovely review. We are all very appreciative.

Special thanks for taking a moment to mention the effort made by our team to ensure that your stay was magical. We truly love what we do and we would be delighted to have you return for another great stay!

Sunny Regards

Management and Staff
AYCM Resort

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Reviewed July 31, 2017 via mobile

This hotel was by far the best yet. The location was great. It's walking distance of the beach (pigeon point) The view was amazing and the staff (kashif, Joseph, David) and the rest of the staff were beyond amazing !!!! They attended to our every need, answered all of our questions, gave us great advice and allowed us to experience Antigua through their eyes. Go visit! You will fall in love with everything there! Thank you guys so being so great and exceeding our every need! My friends and I will be returning very soon! see you guys next year!

Date of stay: July 2017
Trip type: Traveled with friends
Thank Billy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aycmresort, General Manager at Antigua Yacht Club Marina Resort, responded to this reviewResponded August 21, 2017

Dear Billy,

Thank you for this wonderful review of AYCM Resort! Our team is so thrilled to see this kind of feedback. Our team strives to deliver excellent hospitality, and we are always very glad to know when it translates well into a memorable stay. It was a pleasure having you all and we would be delighted to welcome you back to the island.

Kind Regards

AYCM Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2017

Stayed here for a couple nights in June. The hotel itself was great. Rooms were spacious and very clean. Front desk staff was very friendly. Our room was at the very top so we had a pretty good uphill hike to get to our room but the view from our balcony made it worthwhile. The staff also offered a ride up by golf cart whenever we wanted but we also opted to walk.

Only downside was we didn't realize just how quite the English Harbour area is during the off season. Most local restaurants and bars were either closed or opened on limited days/hours so that was a bit disappointing.

Skull duggery cafe was right across the street, Jackee's Kwik Stop was at the end of the block and was a great stop for breakfast or lunch, and Nelson's dockyard was only a few minutes walk. Lots of bars and restaurants within walking distance in the area. Overall a great hotel and a very convenient location. Would love to go back not in the off season.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 75stingray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aycmresort, General Manager at Antigua Yacht Club Marina Resort, responded to this reviewResponded August 21, 2017

Dear stingray,

We thank you for your wonderful review of AYCM Resort! We appreciate your kind words and definitely hope to welcome you and your family back to AYCM Resort during the peak season in the near future!

Sunny Regards

Management and Staff
AYCM Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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