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Palm Island Resort & Spa
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936 - 941 of 1,440 reviews
Reviewed March 10, 2013

We usually holiday in another Grenadine Island where we take a house with friends - but as we were travelling just as a couple this time, we decided to try somwhere new - and we were so pleased we did!
Palm Island is unique! It represents complete escape from the real world - and whilst it took a couple of days to get used to the idea of not having instant access to wifi (and the same time to stop comparing it to our usual Caribbean retreat) after that, it just seemed to ingrain itself under our skin - and we became hooked!
It's not the Sandy Lane - but that's part of the charm. It has a simple, natural charm of its own and is somewhere you can wander around in an M&S swimming costume and a pair of flip flops without feeling you are letting the side down! That said, there are certain codes of conduct, including the requirement to dress reasonably for dinner - and it's justified, as dinner is a civilsed affair with elegantly set candle lit tables
Others have criticised the food - but we thought it was fine - very fresh and well presented. And on Valentine's night we were presented with Lobster Thermidor! - as well as being serenaded by a local and very talented guitarist (who played a What a Wonderful World as he stood by our table - and right then, it absolutely was!)
We had been a little concerned about the idea of it being "all inclusive" as we haven't had that experience before and thought it might be rather "down-market!" - but we needn't have worried and it was a real treat to be able to order another cocktail and not worry about what the bar bill would be at the end of the week!
The spa might have been a little basic, but the quality of the massage I had was great - and I have been lucky enough to go to some of the best spas in the world
Others have spoken about the age of the clientelle - which slightly surprised us as well - although there were also younger ages there as well (principally from the States). And it was great to be able to meet other people with whom we found we had so much in common, which added to our overall holiday experience. In fact we didn't have to worry about whether we might feel too isolated, as there was always a group with whom to join in conversation in the bar in the evening if we felt like being sociable.
We visited Tobago Cays one day on the Pink Lady - a fabulous day where we literally did swim with the turtles. But a word of warning - it was extremely busy with yachts jam packed together - and a cruise liner to boot - and the swell on the return journey is quite considerable!
We might not have found it too difficult to switch off - but it was enormously difficult to switch back on again - and we can't wait to return!

  • Stayed: February 2013, traveled as a couple
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6  Thank Lavinia02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganBayStLucia, Guest Relations Manager at Palm Island Resort & Spa, responded to this reviewResponded March 26, 2013

Dear Valued Guests,

Thank you so very much for your positive feedback on your recent Palm Island vacation. We are thrilled that you enjoyed every aspect of your trip and we cannot wait to see you on your next vacation to the Grenadines.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2013

We have just returned from palm island from the moment we were met at the Airport by a palm island rep to arriving by boat which takes a couple of minutes the staff were waiting on the jetti to meet and greet us. Our room was a plam view room very nice just across from the pool. All staff very pleasant food was very good and beach was lovely. Very relaxing went out on captain yannis catermarang which was excellent. You can cycle around the island play tennis they a libairy and internet access which is free. The bar staff in the evening are entertaining and they do have some live music some nights. I would definatly reccomend this hotel and will return paradise.

Room Tip: Palmm view or sea front
  • Stayed: February 2013, traveled as a couple
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1  Thank Trowbridge9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganBayStLucia, Guest Relations Manager at Palm Island Resort & Spa, responded to this reviewResponded March 26, 2013

Dear Valued Guests,

Thank you for your feedback on your stay at Palm Island. We are thrilled that you had such a great vacation. It is our goal to always provide an incredible and memorable guest experience.

Look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

My husband and I returned last week from a 10-night stay at Palm Island. This was our 5th or 6th trip (lost count, sorry!). Obviously, we have always enjoyed it, and many of the guests are repeats, which says a lot about the property.

It's a beautiful island, about 3 miles circumferentially. There are trails, sandy roads, and walkways throughout the island for those who want to explore among the accommodations and beyond the hotel. There are some privately-owned houses on the island, and a resident doctor (French) and his family. He's an artist and has provided the sealife paintings found in the rooms and elsewhere around the resort.

The only animal you're likely to encounter are the iguanas, who live in the trees and come out during the heat of the day. Some are quite big, but they're harmless. Younger ones are a bright green -- older ones a gray color with black stripes around their tails. Fun to watch, and occasionally one will show up at meal time in the restaurant to beg (this is usually "George"). There're many birds on the island, some of which also visit the restaurants to swipe food and try to foil the best efforts of management to keep them out. Seems as if water pistols work better than the high tech solutions! They're there at breakfast and lunch, are not really a problem, and it's fun to watch their efforts to evade being shooed away.

The beach is big and beautiful, with plenty of shade for those who want it. Surf is small, nearly non-existent (barring a storm). Beach never seems crowded. So-so snorkeling at one end of the beach. Better snorkeling at the Tobago Cays where there is also an underwater sea turtle sanctuary. Several operators and the resort offer trips to the Cays and it's worth the trip. We always enjoy the trip on the Tornado, out of Union. They pick up at the resort. Make arrangements at the resort's reception area. You'll be provided with a list of other sightseeing/boating/resort opportunities.

The property is nicely landscaped and planted thanks to the hard work of Tash and his co-workers -- many palm trees and other exotic-looking plants. Consider taking his short tour of the island to see what's going on in his "botanical" world. The pretty pool is removed from the beach and is a nice respite and change from the beach for the occasional visit. Again, never crowded.

There's a lot to be said for a small resort besides not being "wall-to-wall" people. One of our favorite aspects of Palm is the great people we meet there. The round bar next to the restaurant is a favorite gathering place pre- and post-dinner and conducive to mingling and getting to know one another. Guests are mainly from the U.K., U.S. and Canada. Nothing ever seems crowded, and no waiting lines anywhere. Entertainment is provided most evenings, but low-key, not loud rock music. Great bartenders -- Kenneth and Kendol are great -- extremely good at their jobs, entertaining, and fun to be around. Get there early if you want a seat at the bar.

We always stay in one of the beachfront rooms along the walk, closest to the beach. All rooms are air-conditioned, but in these rooms, it's not really needed. Just open the windows, turn on the fans and fall asleep listening to the rather quiet sound of the surf (assuming no storms). Patios outside the rooms provide a great place to wind down after swimming, before or after dinner, etc.

We cannot say enough good things about the staff at Palm. Everyone is friendly, helpful, efficient, and do their best to please. Say "Hi" to Margaret in the restaurants and to Alex, who seems to be an endless source of information (ask about the weird-looking flag at the Sunset from the "Isle of Man"). And, try out the alternate restaurant -- the Sunset Grill -- where occasionally the "boat people" come ashore to eat. They serve lunch there every day and dinner on some evenings (make reservations for dinner). You'll see sailboats, cats, and the occasional small yacht anchored offshore during your visit, but they anchor farther out than the swimming area and are not intrusive. Boat people can use the beach, but not any facilities of the restaurant except for the Sunset Grill.

When traveling, be careful about times and connections. You must land at Union before dark since there are no lights on the runway. So far, we have managed to make it to Palm in one day (a long one) from the Washington, D.C. area, but many U.S. guests have to overnight on Barbados. It's worth it!!

Palm is the perfect get-away for sheer relaxation, good (not gourmet) food, great bar drinks and beauty. Any questions?!

Room Tip: Beach front rooms are great; however, if you don't like the sound of surf at night, don't reserve one!!
  • Stayed: February 2013, traveled as a couple
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5  Thank will026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

We returned to Palm Island almost exactly a year to the day that we went last year. I was worried that I had built it up so much in my mind over the past 12 months that we were going to be disappointed. Not so, it was even better than I remembered.

First of all, the staff is unbelievable. They remembered us from last year even though it was our first time there! Grafton is the epitome of professionalism. Kenneth, Kevin, Shirley, Kiashonta and Madonna made our trip so enjoyable. I can't wait to see them again next year. This is one of those rare places that even though we only visit once a year it feels like home.


Next, we requested a beachfront room near the dock and got it along with a bottle of champagne and fresh fruit since we were return guests. The weather was perfect as usual, the food was great and the relaxation was the best part of all. If you are looking for a place to get away from it all and chill with your significant other, this is it. We have been looking for our perfect place in the Caribbean for years and have finally found it. No tv, no phones, no computer, what more could you ask for?

Lastly, unlike last year we got our lazy butts off of the beach and took an excursion this year. We took the Yannis to the Tobago Cays for snorkeling. When is the last time you swam with sea turtles? Unbelievable experience along with all the amazing fish we saw among the coral.

Finally, as much as I don't want to spread the word because we want to keep this place as pristine as it is, GO GO GO! It is a
place you will find yourself missing as soon as you leave.

Stayed: April 2012, traveled as a couple
2  Thank beachbum122269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganBayStLucia, Guest Relations Manager at Palm Island Resort & Spa, responded to this reviewResponded March 26, 2013

Dear Valued Guests,

Over the moon that you had such a great visit! Our staff is one of our greatest assets and we were thrilled to know that they delivered beyond expectations. And, quite frankly, our goal is to create a "home away from home" so clearly, we have made it so. And, yes, despite the fact that you want to keep this little secret...please don't!

Cannot wait to see you again!

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Reviewed March 6, 2013

Rooms – Large Rooms with Large bathrooms. It had a huge tub and separate large shower. There was a large sitting area inside the room. There was a refrigerator that was stocked well. The room was kept clean and someone was there at least twice a day to take care of it. On the outside we had our own porch with lounge chairs, table and umbrella.
Beach – Very nice. Lots of room with plenty of chairs for everyone. Not very crowded. There are plenty of views from the beach to see. Union Island along with other islands were in close view. Huge yachts pass thru and some drop anchor off the island. The wait staff comes by and checks on you on the beach making sure you have plenty to drink.
Island – Very well laid out. There are three hills to climb and have great views. There is also plenty of wildlife to see. There are 3 places to snorkel but only two were safe this time of year as the Atlantic side was very rough. We went snorkeling quite a bit. There is a tour you can take of the island and I would take it on the first day so you know where to go during the rest of your stay.
Staff – outstanding. Everyone of their staff members were extremely friendly and absolutely grateful you’re there. They keep all the facilities spotless, they even rake between the walkways every day. There was a few staff that went the additional extra mile. The management is dedicated to serving the guest and stop by every night during dinner to check on you.
Food – the best word to describe this is FRESH. The food was authentic Caribbean food and the chef did a great job. I didn’t have one single bad meal. They offered a wide range of food from Beef, Poultry and Fish. I normally hate fish but I loved the Lobster, Mahi, Marlin and Tilapia.
Things to do – Kayaks, bikes, snorkel equipment, and hobby cats with lessons were included. You could go do different excursions for extra money but it was difficult for us to want to leave the island as we were too content to leave.
Atmosphere – Laid back. Do as much as you want or relax as much as you want. The people who come to this island are there to meet others and have fun. This isn’t a party resort for college kids. We were on our honeymoon and we couldn’t have picked a better destination to have it.

Cons – US Airways and American Airlines getting you there.

  • Stayed: February 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank ShaneJ681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MorganBayStLucia, Guest Relations Manager at Palm Island Resort & Spa, responded to this reviewResponded March 26, 2013

Dear Valued Guest,

Thank you for your feedback on Paml Island Resort & Spa. Exceeding expectations means we have done our job! Please let us know when we can welcome you back to enjoy our friendship and hospitatliy.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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