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“Paradise!!!!!!!!!!!!!!!!!!!!!”

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Palm Island Resort & Spa
Ranked #1 of 5 Hotels in Union Island
Certificate of Excellence
Reviewed October 30, 2012

We experienced Palm Island from 8 October for ten days and what a wonderful holiday. Firstly the staff are first class, Madonna, Olive, Antonetta, Kenneth and Kevin deserve special mentions, during our holiday we celebrated our 30th wedding anniversary and we couldn't have picked a better location. We stayed in a Palm Room which was very spacious, the mini bar was kept well stocked with beer and soft drinks, the bed was enormous and very comfortable, yes the bathrooms were a little dated but added to the rustic ambience. The main thing was, nothing was too much trouble...........we made new friends from across the pond and also new friends from the UK and apologies to Kenneth for keeping you working at the bar when all guests apart from us four had gone to bed!!!!!!!!!!!!!!!!! The food was excellent, steak, lobster etc, never went hungry. The choice of drinks from the bar was extensive, brand names not a problem.

One complaint was the snorkelling equipment on the Yannis, is you have large feet, fins are a problem, unable to go snorkelling on the Cays trip, so missed the turtles as you needed fins as the sea was quite rough, real shame.

The island is just breathtakingly beautiful, one for the bucket list....... thank you to Palm Island for making our 30th anniversary so memorable and the special friends we have made......... regards to Inverness and wonder if ' Wilson' has found his way home!!!!!!!!!!!!!!! Those who guided us to rooms 31-33 led us right we stayed in Palm 33 which was great close to the beach and restaurant. Can't wait to return................. hope all will be the same**************

  • Stayed: October 2012, traveled as a couple
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9  Thank greganddenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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933 - 939 of 1,395 reviews

Reviewed October 30, 2012

First off, Palm Island is a great place! The food is outstanding. The food portions are great (they are normal sized, not the US based 4000 calorie sized meals). They were all balanced meals with lots of good vegetables and great fish dishes.

The rooms are great, however, they haven't been renovated in a while (maybe 2005 or so)? They are showing their age.

Bring DEET! Especially, if you decide to walk to the east end of the island! They do have plenty of complimentary bug spray. They do fog the island in the evenings. I wonder how healthy this stuff is? We either stayed indoors or far away on the beach for those events.

Now, on to the good stuff. Diving! My wife and I were diving all week. We booked our dives in advance with Grenadines Dive over on Union Island. Union is only about a 2 minute boat ride away. Palm Island directs clients to Canouan Dive Center. They charge an adder to come down to Palm Island. From what I heard from the other divers on the island that used Canouan (they all did, except us), I heard good things.

However, we had an outstanding time diving with Glenroy and his team from Grenadines Dive. The boats picked us up promptly every day at 9:30am, which is very casual from a diver's perspective! I thought it was great to have a casual morning, eat breakfast, then go diving.

The dive sites are amazing! Glenroy and the team have been diving the southern Grenadines for over 20+ years and I believe they discovered many of the dive sites. We saw tons of reef sharks, lobsters, eels, black tip sharks, etc. It was an awesome week! My wife and I were the only ones on the dive boat for 4 out of the 5 days we dove. His boats are small and no frills. He runs a tight nit diving operation! I like it! There was no obnoxious paper work at the start of the week. We basically started diving with a quick signature on a waiver form and a hand shake as to how much we were going to dive for the week, then we settled up at the end via a credit card. No deposits, no threats of being charged for cancelled dives, etc. It was like diving with your buddy!

They held our dive gear nightly and rinsed it. It was set up and ready to go each morning, along with all of the weights.

Most of the week, we were diving with Anton from the shop. He's a young diver and a great dive master! He's low key and will explain the dive sites thoroughly. He'll tailor the dive to your ability. If you are great with air, the dives will be longer. I think we had 70min dives towards the end of the week!

The dives were very safe and conservative profiles. I can't speak for Glenroy's supplied gear, as we had our own.

If and when in Palm Island, I highly recommend you reach out to Glenroy at Grenadines Dive in advance!

Cheers!

Bill

Stayed: October 2012, traveled as a couple
5  Thank walendvay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

We literally just returned from our weeklong stay in an oceanfront cottage. The staff were accommodating, albeit reserved, and professional. Not the most engaging and at times it felt they were going through the motions. The room was well maintained but housekeeping timing of service was wildly unpredictable. Extra touches like fresh cream in the mini fridge makes your stay seem special. Our fridge was broken on day one but were provided a replacement that worked though it took up precious floor space. Evening turndown service is simply that-turning down the bed with no other service to speak of. It would be nice to have a set timeframe when daily service is to happen. Food was good, not great. We also lost weight, despite eating three meals a day. For our "dinner at the arch" (the heart was booked), we paid the $30 surcharge just to get to eat in the open air. The Royal Palm restaurant was oppressively hot at every single meal. Absolutely zero ventilation. I came to dread showering and getting dressed only to sweat through my meal. But our beach dinner was comfortable. You preorder generic dishes. We never got an appetizer like we ordered, and received salad instead with no dressing. The entrees were literally plain steak and plain fish. Not worth the extra charge but for the breeze. Drinks were good and plentiful. We were disappointed to not get local fruit as it is readily available on Union Island, minutes away. Loved our snorkeling excursion and were impressed with the fantastic snorkeling right on the island. We would have skipped the $200 tour had we known that in advance. We were given the wrong time and would have missed the catamaran but for our habit of being early. We literally ran along shore screaming for the boat to return. We went toward the front desk and found staff managers sitting at a meeting. They apparently knew we were missing the tour but acted as though they were handling it (they were not). Felt like we were dismissed. As for the bugs, yes, they were bad but a known issue before arriving. The staff worked hard to spray/fog and supply bug spray. Our housekeeper kept giving us literal insecticide that we almost sprayed on our bodies. That's a dangerous little mistake she made twice, as the cans look almost identical to what you spray on yourself. I recommend taking your own. Union island may be the hottest, most unventilated place I've ever been, and I've lived in Turkey, Okinawa and currently reside in Las Vegas. The airport is a shack, there are no fans or A/C anywhere and you're dumped there for hours on the outbound trip. Not a pleasant end to a lovely week at all. Overall, we enjoyed our week unplugged from regular life (so unplugged in fact we had no idea a massive hurricane was bearing down on the east coast on our trip home, until we reached Barbados and spent hours in line trying to recheck our bags for the flight to Miami). The trip to get to and from Palm Island is fairly painful, having to clear immigration and customs twice each way, but the staff erased the negative experience as soon as we hit the island. We did hate to leave as we grew happily accustomed to the sound of the ocean. We will likely return, but stay in the villa with the private pool (we unexpectedly visited a couple staying there when our picnic was massively, and violently rained out; they offered us shelter and for that we were very grateful!) The staff did warn us of "a little shower" approaching before leaving upon delivering our delicious picnic lunch to our private beach cove hammock (absolutely worth the $50 charge). Apparently we define "shower" differently-lol! The cottages were quite nice but are apparently showing their age (stains on the bathroom floor that were never removed and appeared permanent, worn bedding, etc). The villa was stunning, with amazing indoor-outdoor living and a private infinity edge pool and immediate access to the coves and hammocks below, and several balconies to boot. We appreciated all the extra touches and frankly, just being left to ourselves. That's something we never seem to have back at home.

Room Tip: Stick with an ocean front cottage or splurge on a villa. The rest don't offer much but a longer...
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  • Stayed: October 2012, traveled as a couple
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Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

The accommodations were nice, getting dated. The room was also very dark.

The staff were all very friendly, with limited resources, no lemons or limes for example, I heard many guests requesting them. Stupid, they had them on Union Island.

Overall we enjoyed ourselves, the other guests were great, so it was nice to meet new people. We enjoyed the excursions snorkeling tours. The island is beautiful.

The mosquitos were HORRIBLE!!! Even after they fogged. Sand flies really bad too, so you put on sunblock first, then spray yourself with bug spray...not good.

The food was canned, frozen, tough, small portions (I lost weight on vacation...really!) The only chicken they served was a thigh and leg. No local fruits ever.

The rules are a bit much, only certain times to eat only one restaurant at night, no room service. We go on vacation to get away from structure....only to find more rules than I have at home.

We didn't get questioned on our attire, not that I think you should be sloppy dressed, but again more rules only to get dressed for dinner and sweat because it's so humid. Casual would have been better and easier to scratch all the bug bites!!!

Still scratching the bug bites!!!

Room Tip: Go to a different island....
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  • Stayed: October 2012, traveled as a couple
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3  Thank Finsfor2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2012

We stayed at Palm Island for our third time from Sept. 20-27, 2012. This resort is one of the few places that we love to return! The extra effort to get to this wonderful island is definitely worth it! Most of the other reviews give you a pretty good idea about this all inclusive resort. Here are some thoughts from our experience.

We feel it is very important to go to Palm Island for the right reasons. A fellow guest described his stay as an "exercise in stillness." If you want to shop or party stay in Barbados or Jamaica! There were only about 50 guests (max is 100). Never fight for a beach chair or a beach (just walk to the other side of the island and there won't be a soul!) The snorkeling excursions on the Pink Lady or the Yannis are great day trips.

The food is good quality with a Caribbean flair. Chef Baka is wonderful. Do not miss his cooking demonstration on Wednesdays! Kenneth at the bar will keep the drinks flowing and you laughing! Chris, the current manager, has done a great job over the past three years with attention to detail and improvements to the property. Remember, this is the Caribbean not the Four Seasons in Beverly Hills so don't expect Egyptian cotton linens or Italian marble baths but the accomodations are just fine and within steps of the ocean.

IMPORTANT PACKING TIP: Pay close attention to the weight and baggage limits for your interisland flight. We have never had our luggage weighed on the way down. However, on your return flight, the Union Island staff are very strict about weight and will charge you a $50 overweight fee at the drop of a hat.

Also, be sure to pack a few clothes and swimsuit in your carry on bags as there were several guests who's checked bags did not make it from the main flight in time and arrived on the next day's flight.

We hope to return to Palm Island again!

Room Tip: There is not a bad room!
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  • Stayed: September 2012, traveled as a couple
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5  Thank gh707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

We stayed at this beautiful resort on Palm Island in September in celebration of my “big” birthday. The resort is a first class operation. My husband and I missed our flight from Miami to Barbados due to a late flight. We were not sure what to do as we couldn’t make our connecting flight to Union Island at the designated time. We were unsure as to what we would do upon our arrival at 9 p.m. in Barbados with no hotel reservations, etc. We contacted our travel agency, whom in turn contacted Palm Island, to let them know of our dilemma.
Palm Island sprang into action. By the time we left Miami (seven hours later), Palm Island had a solution for us. When we arrived in Barbados, there was a taxi waiting for us. The taxi took us to the other side of Barbados to a private hotel owned by Palm Island. We stayed overnight, and a taxi picked us up the next morning to take us back to the airport. We were met by a Palm Island representative who helped us with questions, etc. Palm Island chartered a private jet for my husband and me to fly from Barbados to Union Island as the other scheduled flights were full. Wow! We felt like royalty. Upon our arrival in Union Island, a nice gentleman drove us in his golf cart to the Palm Island boat. From there, we were on our way to Palm Island. When we arrived, the resort manager (Chris), and various department managers met us on the dock. Very nice!
We stayed in a beachfront cottage. It was quiet and clean, with a beautiful view! We put the quilt on the bed in the nightstand as a quilt isn’t needed in that climate. There was a refrigerator stocked with soft drinks, juices, and beer. Bottled water isn’t complimentary, but you can purchase it at the small boutique. The drinking water is safe. The bed was comfortable. The room stayed at a nice temperature which felt good as it was extremely hot and humid during our visit. We heard from Chris (the manager) that it was the hottest weather on record.
We spent our days sitting on the beach, kayaking, sailing, snorkeling, walking around the island, or sitting by the pool. Very delightful! You have to be willing to relax. There isn’t much to do other than eat, sleep, read, or participate in water sports. There is internet available in two places – lobby and tv room. We went on a beautiful sunset cruise on my birthday on the Pink Lady with Keith and Thaddeus.
The chef made a special effort to make sure that my meals were cooked to my preferences. He checked on me each day to make sure that I liked my meals. My husband enjoyed all of his meals. He especially liked the Osso Bucco. I loved the lobster. Madonna is an awesome waitress who cares about her guests. The housekeeping manager was a wonderful, caring person who made sure that each guest was treated well by her staff. She was always checking on us to make sure our vacation was superb. Very kind!
The only suggestion that I would have for the resort would be that there be evening entertainment available each evening. During our stay, there were two scheduled entertainments, but only one materialized.
Thank you, Palm Island, for such a memorable birthday vacation!

  • Stayed: September 2012, traveled as a couple
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7  Thank Like_T0_Travel02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

My husband and I just returned from our 20th Wedding Anniversary 2nd Honeymoon at Palm Island. It was perfection.

Starting with our arrival - we were met by a wonderful lady in Barbados to lead us to our flight, this is a small airport so the Palm Island Rep escorted us personally leaving us alone only to move through security. She stayed with us until our flight left. The island hopper flight on GAA went smoothly, it was a smaller plane seating only 10-12 passengers, we arrived at Union Island on time and with an exciting approach due to the wind direction, we had to move through hilly terrain to make that approach, needless to say everyone applauded when we landed:-D. A Palm Island rep was waiting for us again - we moved through security and was led to extended golf cart (sat 6 ppl) to take a 4 minute ride to the dock where we boarded the Palm Island boat. This boat was very clean and manned by very professional hotel personnel, they stored our luggage with care, provided us with chilled towels for our faces and cold bottled water. The ride is very quick - about 10-15 mins tops.

Upon arrival at the Palm Island dock we were greeted by the hotel manager Chris, a bartender with Rum Punches all around (although we noticed that couples with a honeymoon package got champagne - nice touch, we didn't select that package) and we were immediately escorted to our rooms by the reception staff members and told that we would register the next day after we were rested. The recommendation to carry a separate bag with sunscreen, bug spray and a change of clothes is a good one, however we found that our luggage was delivered within 20 mins and the room had complimentary bug spray, both room and body sprays, but more on that later.

The beach front room was exactly as pictured - we were in room 8 right up on the beach, we had our own private patio with a table two chairs with an umbrella and two chaise lounges. Immediately in front of our room on the beach were two more chaise lounges right under a palm tree. The room is definitely designed for couples, the bed and "kitchenette" are in the same room with a large bathroom adjacent. The kitchenette consisted of a bar type sink in a wooden cabinet, the same cabinet housed a mini-fridge stocked with beer, wine, sparkling water, soda (coke, coke light and some island fizzy fruit juice sodas). Bed was King size with pristine white sheets (I have seen some reviews that say the sheets were thread bare - our sheets were of high quality and very clean and crisp), the coverlet was unnecessary, as they are too heavy for the climate. While Palm Island averages in the low to mid 80's, it is very humid and a simple sheet is all that we needed to sleep comfortably. There is in-room air conditioning, controlled by remote control. There is a wardrobe available for your clothes and includes a standard hotel room safe. The bathroom is large and open in design, the toilet is not separate so if you are shy about sharing a bathroom where the toilet is visible this might be a concern for you. The shower is huge, two people could tango in there and not touch the sides, it also includes a tiled bench for shaving your legs and has high windows which adds natural light. The bathroom was stocked with shampoo, conditioner, lotion and other amenities, I liked that the bottles were larger, so they don't need to be restocked daily and you don't go through 7 bottles over 7 days.

As I mentioned before the room had a bottle of bug spray in it the first day, but definitely bring more - I accidentally packed one of my bottles in my carry on and had to throw it away at security so it was a relief to see a full size bottle of spray provided. Use bug spray at all times - this is a tiny desert island that naturally has mosquitoes and sand flies, if you use the spray you will not get any bites. In fact, I got more bites on our overnight return trip through Barbados then I did through the entire stay at Palm Island.

The bar was just a quick walk away and was always easy to stop by and get a cold drink, all of the service personnel were very friendly and very professional. Whatever you want - they will make it for you, whatever time of the day. The bar did close down eventually each night - but I am not sure of the actual hours - it was around midnight or so.

So - to cover the typical guest. My husband and I are in our mid forties, we met many couples - about half were newly weds and in their 20s, the other half were older married couples in their 40s and 50's, there were two families with teenage kids, and a handful of senior couples. We met a couple from Italy who had been married for 40 yrs! While the booze is free flowing from morning til close - this is not a huge night life kind of place. Two nights a DJ was brought in for dancing and some impromptu singing from a few of the staff, another night a steel drum band was the guest, but the other nights it was just the guests hanging at the bar and getting to know each other. Speaking of which, our first night we noticed that a lot of the guests seemed to know each other, were talking about what they had experienced together that day, we thought wow, there must be a large group here together this week! But it turns out that in a place like Palm Island - it is so cozy and comfortable that you end up knowing the other guests and talking with them like old friends within just a few hours. So this place very social - we met two couples that we ended up on the same excursions with over the week. It was nice to have other folks to talk to, hear about what they had done already and get tips on what to do next.

The restaurant is just a few more yards down the path - the food was good. First I have to say that I read a lot of comments about the quantity of food provided. Let me just say this - I am not known for being afraid of a knife and fork, far from it. I was never hungry and never felt like I didn't get enough food. First, there is breakfast, before you know it it is time for lunch, then there is afternoon tea, then there are appetizers in the bar, then it is dinner time. Each meal is served al a carte, so you can select as much or as little as you want from the menu. For breakfast there is a breakfast bar which consists of fresh fruit, breads, pastries, cold cuts and cheeses and usually a hot item like oatmeal or fried plantains. You can also order hot breakfast items like eggs and breakfast meats from the menu. I really liked the Palm Island Eggs Benedict - it was amazing and HUGE. For lunch there was usually green salad and marinated vegetable or rice/pasta salads in the self serve bar and then many choices from fish tacos to sandwiches on the menu. The tea was exactly as you expect - finger sandwiches, biscotti, cookies, crackers and cheeses and coffee and tea. The appetizers in the bar were self serve as well, wings one night, sausage balls the next, it changed every night. For dinner - I recommend that you order an appetizer(really an "amuse-bouche" - a one or two biter), a salad and/or soup, an entree and the dessert. Breads with butter and palate cleansers are served throughout the meal. Like I said before, I can't imagine how anyone would go hungry at Palm Island. The servers are locals - they are very professional and respectful during service. I have eaten in many 4 or 5 star restaurants and not received as polite or as friendly service as I did at Palm Island. The food is based upon many local fruits, vegetables and seafood. It was all very tasty! One of the activities that you can sign up for is the Cooking Class with Chef Baka - I highly recommend it! Chef Baka is a big guy with a big heart - he is a little soft spoken but once you start calling him out during the days and talking to him about the food - he is all smiles and a good contact. Chef Baka even cooked a fish that one of the teenage boys caught off the dock! Very cool.

Regarding the dress code - they do this to keep dinner a nice affair - it was not difficult to dress for dinner. My husband wore bermuda type shorts, sandals and collared "hawaiian" shirts, I wore dress capris or a gauzy skirt, heeled sandals and dressy tops, some with sleeves, some without. They just don't want you showing up in sandy flip flops and wet bathing suits for dinner - you could say "who would do that?" but in that perfect balmy weather - you really are on the beach swimming or in the pool all day. If they didn't ask for a dress code I know I would have been tempted to not change before dinner! Breakfast and lunch are open season for coverups and flip flops so go crazy!

The Fauna - The island has a huge population of Iguanas, a few of which know exactly what time lunch is, we spent several lunches tossing veggies and bread crusts to George the Iguana. While walking across the property you will see or sometimes just hear many iguanas scampering across the lawns. One of the hiking trails is called Iguana Trail - we saw several iguanas in the trees but we also saw tons of Hermit crabs - from every size from a pencil eraser to a grapefruit. the floor of the forest was teeming with them - the guys were a having a field day picking them up and checking out their varied colors and shell types! there is also a Tortoise sanctuary and tons of birds - we had to download a Birds of the West Indies book (gotta love my Kindle!) to identify the birds - the "Scaley Naped Pigeon" was our favorite - it looked more like a dusky Ring Necked Pheasant then a pigeon!

Some of the excursions/activities - we did the catamaran snorkeling tour to Tabago Bay with Capt Yannis and had a wonderful time swimming with the sea turtles, it is a catered tour with lunch and drinks provided. Lots of fun! We also ate under the "Heart" which is a lighted fiddle fig shrub (see the pictures) you get a private dinner with your own server and champagne. It was very nice - but a little close to the bar...I recommend bring your own snorkel gear - we didn't have anything so I ordered two $25 sets off of Amazon before the trip - the exact same set was available in the gift shop for $70 USD. They also have a few bikes if you would prefer to tour the island on bikes - we walked everywhere. It only takes about 10-15mins to walk across the island, so bikes would have made it too fast. There is a library filled with books - I think this has grown from other guests forgetting books - I had finished own on the way down so left it and took a book I was delighted to find. There are also some magazines and board games in addition to pool tables, table tennis, real tennis courts, a shuffle board and just plain relaxing on the beach, snorkeling in front of our room, pina coladas and rum punches galore! Basically paradise.

Listen - if you are a GO GO GO kind of vacationer (you know who you are), looking for the next thing to race off to - barely noticing the scenery or the people - this place is not for you. But if you would love to swim in crystal clear water and wiggle your toes in white sands and just plain enjoy not knowing what time it is - then Palm Island is perfect. I hope you go and say hi to the great folks there and have a wonderful peaceful blissful beach holiday.

Room Tip: definitely go for the beach front room
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  • Stayed: August 2012, traveled as a couple
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18  Thank SnohoGal98296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Island Resort & Spa

Address: Palm Island, Union Island
Phone Number:
Location: Caribbean > St. Vincent and the Grenadines > Union Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Union Island
Price Range: $581 - $1,700 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palm Island Resort & Spa 4*
Number of rooms: 43
Official Description (provided by the hotel):
Palm Island Resort & Spa is a spectacular 135-acre private island resort in the heart of the Grenadines. All-Inclusive. Perfect for couples, honeymooners, and weddings. Incredible white sand beaches surrounded by brilliant turquoise waters. This dreamy, romantic resort offers a true escape from everyday life. Freshwater swimming pool with waterfall, relaxing spa offering massage and beauty treatments, wide array of water sports, Scuba diving, beachfront dining, and so much more! ... more   less 
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Also Known As:
Palm Island Hotel St. Vincent And The Grenadines
Palm Island Grenadines
Palm Island Resort & Spa St. Vincent And The Grenadines/Union Island

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