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“Very Pleased!! (Long detailed review)”
Review of Corick House

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Corick House
Ranked #1 of 1 Hotels in Clogher
Certificate of Excellence
Level 5 Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Very Pleased!! (Long detailed review)”
Reviewed June 3, 2014 via mobile

Just returned from a romantic getaway break in Corick house with my husband and we had a great time. Upon arrival we wer given room keys well before check-in time which was brilliant (hate the waiting about).
We booked our meal for 7:30 & when went down there was nobody there to ask or tell us what to do or where to go, bout 5mins later we were shown to the bar area to give our orders and get our drink. (our only drink I might add, we weren't asked again) it was 30mins before we were seated in restaurant for food. Food I thought was lovely but my husband was in impressed with his salmon dish, we had to wait 15-25mins for our mains plates to be taken away and asked if we wanted dessert- not good!
Rooms are very spacious and clean clean clean! No information anywhere about the spa or hotel in rooms so we had no idea about breakfasts or room service.
Would stay again

Stayed June 2014, traveled as a couple
Helpful?
2 Thank Ciara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corick house ho... b, Manager at Corick House, responded to this review, July 7, 2014
Good evening Ciara W
I would like to thank-you for your recent review and delighted your enjoyed your overall stay, I do apologise for your service in the bar area. We do hope we have the pleasure to welcome you back for another romantic break.
Kind Regards
Joanne Beacom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
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English first
Belfast, United Kingdom
Level 6 Contributor
102 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 3, 2014

This was my second stay at the property and probably my last unless we have another function to attend. The hotel itself is beautiful period home with a new extension housing many other bedrooms. We were checked in, by the lovely Paula and given a room at the far end of the building just above the new spa.

The bedrooms are large and have all the facilities you would expect, but were lacking the warmth that we felt at reception. i believe the bed was a double and it looked dwarfed in the spacious room.

We had really high expectations for the spa but we left feeling a little disappointed. There was a hydrotherapy pool which could accommodate about 12 people comfortably, a sauna and a steam room and some relaxation chairs. However, there isn't access to the outdoor hot tub as this has to be booked and paid for as part of a private booking. We weren't aware of this in advance of our stay. The decor is absolutely stunning, however the spa itself was quite small. That said, it is a fabulous addition to the hotel.

We had booked spa treatments but we were five minutes late (had to ask for a pot of tea at breakfast four times!!) and were told that time would be taken off the treatments at the end. We didn't have the treatments as a result. I would expect that they build some buffer time in for spa appointments, but i appreciate that they were extremely busy that day.

We wore our robes back to our room (we were only one floor above). BEWARE. Do not leave anything in the pockets of your robe!! I forgot about my credit card and when i realised, i was told that it couldnt be found, only to discover it at reception the next day after it had been through the washer and dryer!!

Dinner that evening was fine, and we were served relatively quickly but i believe there were others who experienced a bit of a wait that evening.

All in all we had a fine stay. We were there for a wedding and decided to make a break out of it by staying for two nights. It's a shame about the problems we encountered with the spa and the credit card!

  • Stayed May 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbugjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corick house ho... b, Manager at Corick House, responded to this review, July 8, 2014
Good Afternoon travelbugjen
Thank-you for your review, we have discussed your issues directly. We appreciate your feedback on your recent stay in the hotel and take your comments on board.
Kind Regards
Joanne Beacom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 17, 2014

We had been looking forward to visiting Corick House for a long time and were sad to have a disappointing experience.

We booked an overnight spa package, and while we did have some trouble getting our treatments booked in as it was a busy time, the spa staff were very helpful and got us sorted out. The spa was small but lovely, and the treatments very relaxing.

However, the rest of the hotel service did not meet the four star rating the hotel holds.

We had booked a table for dinner for 7.30pm. When we arrived for dinner, we had to get the attention of a member of staff who then told us to sit and wait in a room. We weren't sure what was happening, but we weren't brought to our table until 8.20pm. We were quite surprised to have to wait 50 minutes after booking a table, especially as it didn't seem very busy and there were plenty of empty tables. Also, we were never once asked if we wanted a drink, so just decided it as less hassle just to drink the jug of water on the table rather than try to get someone's attention to get us drinks.

We seemed to have to constantly chase after staff to get any sort of information during our stay, such as where the spa was, where to get dinner and breakfast etc. Usually in hotels staff are trained to explain things to people without having to be chased for information. Waiting for ten minutes at reception every time you realise there's something else you weren't told and now need to know is a bit frustrating.

Also, the jacuzzi bath in our room did not work. When the button was pressed, the bath made a humming sound but did not give out jets of water. As it was very late at night by this stage, we didn't want to have to try to get the attention of staff again. However, my partner spent a lot more money to get a junior suite just so that we would have a jacuzzi bath in the room, and so we were left very disappointed.

We did fill in a comment card with our details and requested feedback on our comments, and we also spoke to the receptionist on check-out - she took a phone number and assured us that a manager would phone us, however I had to chase up the issues by email about a week afterwards as nobody contacted us.

Eventually, we were sent a brief letter and a ten pound voucher. No apology or explanation of any of the issues raised. I have sent another email but don't expect to get any satisfaction on the matter.

With the poor customer service from some staff members and management, I am sad to say that I would not recommend staying in this hotel. There are a few other spa hotels in the country that have excellent customer service and efficient service, and so I would go back to one of them next time we go for a relaxing trip.

Room Tip: If you get a junior suite, check if your jacuzzi bath is working immediately as we found out late at...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Service
Helpful?
6 Thank Monkeys_96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corick house ho... b, Manager at Corick House, responded to this review, July 8, 2014
Good Morning Monkeys_96
Thank-you for your feedback on your recent stay at the hotel. We have taken note of your comments and passed these onto the relevant departments to eliminate short comings. We have been in contact directly and do hope to have the pleasure to welcome you back to the hotel.
Kind Regards
Joanne Beacom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 15, 2014

I recently visited Le Spa and was amazed by the relaxing luxurious feel of the area. The staff were excellent and cannot rate the service highly enough. We were so impressed with the treatment that we decided to eat from the a l carte menu. The antiques dotted around the hotel are interesting and add a nice touch. Definitely worth a visit, a hotel on the up..

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Al M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corick house ho... b, Manager at Corick House, responded to this review, May 19, 2014
Good Evening A L M
Thank-you for taking the time to write a review on trip-advisor and for sharing your experience of Le Spa, which I have passed unto the team. I do hope we have the pleasure to welcome you back to the hotel.
Kind Regards
Joanne Beacom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
1 review
Reviewed May 5, 2014

We discovered this little gem - Corick House 10 years ago and held our wedding reception here. Everything was great from the staff, food, rooms, and the service. Nothing we asked for was too much and we were so well looked after especially by Avril and Jean (her late Mum). We have returned on numerous times for family occasions and not once have we been disappointed. We look forward to visiting the recently added spa in the very near future. Many thanks to all the staff. The McC's

Room Tip: To date we have only stayed in the Bridal Suite on our Wedding night and for our 1st Anniversary.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McCauleys1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corick house ho... b, Manager at Corick House, responded to this review, May 19, 2014
Good Evening McCauleys1
Thank-you for taking the time to write a review on trip-advisor.
We very much appreciate your kind comments which I've passed unto Avril. We do hope we have the pleasure to welcome you back to enjoy our spa and leisure facilities, when we would love to arrange the bridal suite for you once again.
Kind Regards
Joanne Beacom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Armagh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2014 via mobile

I have been to Corick on quite a few occasions, attended weddings in the past, but our last visit was to get away for a lovely weekend spa break. After reading some negative reviews I feel the need to write a first class review because everytime we visit it really truly is First class.! Corick is a beautiful hotel with breathtaking surroundings, staff are so friendly and pleasant and we have always felt very welcome. Bedrooms are modern & spacious, everything you need. It was the first time we dined in the resteraunt I we were most definitely not disappointed. Breakfast in the morning was delicious and plentiful & even though there were plenty of people staying from the function the night before we were well looked after. Thumbs up to your breakfast waiter.! But the main reason for this review, is the new spa, only one word can describe it is WOW - completely breathtaking.! We thoroughly enjoyed our time in Corick, all I can say is ignore the bad reviews and experience this place for yourself, a complete hidden gem & we will definitely be returning for another weekend away.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank trixxy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corick house ho... b, Manager at Corick House, responded to this review, May 19, 2014
Good Evening Trixxy1
Thank-you for taking the time to write a review on trip-advisor.
I'm pleased to read that you had an enjoyable stay with us from service, meals and accomadation. Your kind comment WOW Completely breathtaking on our new spa facilities is very pleasing to read. we do hope to have the pleasure to welcome you back to the hotel.
Kind Regards
Joanne Beacom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
Reviewed April 28, 2014

Visited the brand new spa at Corick with my daughter - we were delighted with the experience. The decor is luxurious and the ambiance is just right, it feels like a true retreat. The facilities; sauna, steam room and pool area; are calm and relaxing. The treatments were performed expertly and the 'Payot' range of products were beautiful. We were given sorbet and helped ourselves to the herbal teas available in the relaxation room afterwards. And we were very sorry to leave! Congratulations to team Corick on successfully creating the perfect addition to an already wonderful establishment. Will be back soon!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank NH1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corick house ho... b, Manager at Corick House, responded to this review, April 29, 2014
Good Morning NH1972
Thank-you for taking the time to write a review on trip-advisor.
It is wonderful to read such postive comments on your recent experience at Le Spa, I will pass these unto the team. I hope we have the opportunity to welcome you back soon.
Kind Regards
Joanne Beacom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Corick House

Property: Corick House
Address: 20 Corick Road, Clogher BT76 0BZ, Northern Ireland
Location: United Kingdom > Northern Ireland > County Tyrone > Clogher
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Clogher
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Corick House 4*
Number of rooms: 43
Official Description (provided by the hotel):
Nestled in the heart of Clogher Valley where style and elegance meets country hospitality, this idyllic 17th Century House offers a haven of tranquillity. A warm welcome awaits you at Corick House Hotel, a charming venue set among meandering streams and winding country roads. Guests are offered the finest tradition and Irish hospitality, superb cuisine and lavish surroundings in the 4*hotel, bringing you back in time with period décor. The hotel showcases how the old and new can blend together effortlessly, offering visitors a high quality and luxurious experience in 4* surroundings. The hotel boasts 43 luxurious bedrooms and suites, nine of which are situated in the original Georgian house, and the remainder located in the new wing of the hotel. All rooms have been individually designed and decorated to an exceptional standard, giving a classically luxurious edge, with stunning views of the gardens, valleys and countryside. Each room is fully equipped to ensure maximum comfort during your stay. AWARDS Voted – Best Wedding Venue in Northern Ireland – Reader Awards 2016 Voted – Best Spa in Northern Ireland – Ulster Tattler Awards 2016 Voted – Best Hotel Restaurant in Ulster – Yes Chef Awards 2016 Voted – Best Country House Dining Experience in Ireland – Yes chef Awards 2016 Voted – Best Dessert Chef in Ireland – Irish Hotel Federation 2016 Voted – Best Customer Service - in Northern Ireland - Women In Business N.I 2016 Voted - Best Hotel Restaurant in Tyrone by Irish Restaurant Awards 2016 ... more   less 
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Also Known As:
Corick House Hotel Clogher
Corick Hotel Clogher
Corick House Clogher, County Tyrone

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