We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant flight”
Review of WestJet


Reviewed 4 weeks ago

Flight left on time. Serve drinks 2 times with choice of cookies and Pretzel. Arrived Vancouver on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank wanelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (9,721)
Traveler rating
Traveler type
Time of year
Language
  • More languages

273 - 277 of 9,721 reviews

Reviewed 4 weeks ago

Comfortable, clean and nice new aircraft. Cabin crew were very personable and professional. The 737s have sufficient legroom, which can't be said for other airlines. The Q-400s are a bit tighter, especially if you're trying to use your laptop.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 61Waldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The flights always seem to be delayed both ways and the information that the Westjet staff give out about the delay is very poor. We used to fly Westjet frequently but now if there is an alternative carrier I go with them. The staff always used to be jolly and make the flights fun but more often than not they look as unhappy as the delayed passengers these days. They have also taken away all the entertainment screen even on the trans- Atlantic flights and you have to use your phone / device to connect to their Westjet Connect to see anything and it is very annoying.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Westjet has different classes of travel with different cancellation policies. The ticket receipt does not show the booking class so there is no way to prove the level booked in. It is their word against yours.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank whitecottae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Went on a family vacation to Cancun, Mexico. Westjet was a great airline to use, compared to a lot of other airlines I have flown. Legroom was ample, service was great. All in all a good experience. Will fly this airline again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MichelleWillCoetzee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.