I have flown several times out of Mexico City, but This is our first flight with volaris. What a cluster & they charge for everything. I needed to bring my child’s car seat, an extra $40. I can understand charging for bags, but a car seat & diaper bag?
Then they told us to go to sala B. When we got there, nobody was there. We had to wait 20 minutes for someone to show up to tell us to go to the specific gate. When we got there, we had to walk down the stairs (with a stroller, a baby, a diaper bag & a carry on) to get on a bus. Then we were transported to the plane, where we had to walk up the stairs with all those items (minus the stroller).
Then onboard, they offer complimentary water if you want anything else, you guessed it, another charge