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“Five flights, one delay”
Review of Vietnam Airlines


Reviewed November 23, 2017

Flew with Vietnam Airways on tour of Vietnam. Found them to be courteous, pleasant and efficient. Comfortable seats on every flight. The international flights were on Dreamliners and were not lacking. The food served on the international flights was well presented and a choice between Asian and western cuisine (the choices provided didn't run out, unlike a another certain national airline I have reviewed earlier). The domestic flights were mostly on time - this was where we incurred a 15 minute delay. The speed of boarding was certainly impressive.

1  Thank 1shep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,384 - 1,388 of 4,874 reviews

Reviewed November 21, 2017

i'm glad it's on time. for the 2:35PM departure from the busy SGN airport. Boarding a bus to the place was the challenging part because of the heat.

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1  Thank goonting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2017

The last few years have seen VN massively improve their product with the introduction of new long-haul planes and more accessible fares thanks to the emergence of low-cost competition in the region. If booked in advance, a Saigon - Hanoi flight can cost the same as on Jetstar or Vietjet but with the inclusion of a checked bag, seat selection, better legroom and complimentary food/drink.

Our domestic flight was originally scheduled as a new 787 Dreamliner, however this was changed almost immediately after booking to an older, smaller A321. Whilst not devastating for this short flight, I'd chosen the flight specifically to fly on one of their larger long-haul jets and enjoy the bigger seats and on-demand IFE. So a word of advice if travelling between Vietnam's two major cities; check which flights are operated by the 787 or A350 in order to get a vastly superior onboard product for the same price as on their standard short-haul aircraft which also operate the route.

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Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2017 via mobile

My husband and I travelled from Sydney to Saigon in November and couldn't fault the flight in any way. Comfortable seats and good in flight entertainment. Our flight left Sydney at 11:50am local time not long into the flight we were given lunch with two choices (beef or fish) which was nice. There is also plenty of water available. About two hours before landing we were given another meal (beef or chicken). Blankets and small pillows are supplied and the hostesses were very accomodating to people's needs. Would definitely fly with with Vietnam airways again.

    • Seat comfort
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Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2017

I often fly with Vietnam Airlines within Asia and to Europe.

Flights are usually comfortable and the crew members are always friendly.

I shall add that the food on this flight was overcooked. I had fish and my wife had beef. We finished them because we were hungry.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Carpe-Diem3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.