The staff at the airport was rude and arrogant. A woman pulled me and another family out of line after we had been waiting for more than 45 minutes to get past then initial security check, saying that we had cut under a security rope. None of us had cut under the rope. I'm still not sure what she saw. I wrote the airline to have them review it but have only received automated response back. We were treated horribly and I'll not fly United again. In addition, I own non-profit that often flies victims of human trafficking and will choose to fly them on other airlines until I get an apology from United. I am shocked to be treated this way by United Airlines.