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“First Class in First Class”
Review of United Airlines


Reviewed 4 weeks ago

We flew toFrankfurt on UA940 in first class. There have been many times we have made this flight in economy. I think the biggest difference is comfort. Lets face it, flights are all full or overbooked. You can’t stretch out in economy. If you are traveling on connecting flight or starting a day of meetings or sightseeing, you want to be fresh and ready to go when you land.

Date of travel: April 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Kim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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907 - 911 of 41,783 reviews

Reviewed 4 weeks ago

Clean plane. Good service. Left on time. Modern 737 aircraft. Routine flight, no issues.
Will fly again with United.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank marcush1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This particular flight was extremely uncomfortable. The seats are ridiculously tight. The aisle was tight. The bathroom stunk like vomit and there was no water to wash my hands with.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank coralsgot2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Our flight out to San Antonio was 3 hours late. It was on time coming back but our plane smelled like urine when we boarded.
Gross!!!

Date of travel: May 2019
Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We were seated in a timely manner and ready to fly at 10:25, except we ended sitting in the plane on the ground for Four hours while mechanics were trying to fix a problem. After four hours we were told to get off the plane as it was not fixable. We shuffled out and lined up for ticket changes. Within thirty minutes a talk was heard that the plane had been fixed and we might fly. No official announcement was made. None. Another half hour later, again, with no official announcement, we were invited to board the plane again. The same familiar plane we had spent four hours on earlier. We flew out at 3:25pm instead of 10:25am. We arrived late as well.
I requested a vegan meal and was served chicken. Chicken. So for 13 hours I could not eat because United does not give a crap about its customers and gives a fat middle finger to vegans.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
Thank Absinthe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.