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“Comfortable and well managed”
Review of Swiss International Air Lines


Reviewed 4 weeks ago

The flight from Mumbai to Zurich is a direct flight which takes about 8 hours . I choose this flight as I was travelling with kids and I did not want a stopover.
The drawbacks with Swiss when compared to other flights connecting Mumbai to Zurich like ethihaad and emirates is the check-in baggage allowance. Swiss allows only 23 kg whereas others allow 30 kg .
Having travelled in a similar route in other airlines , The leg room is pretty low so legs become cramped quiet often especially for taller people.
The flight is punctual . There is no in flight Wifi . The in flight entertainment is limited.
Inflight meals are ok and limited if you are vegetarian .
The flight attendants are ok and prompt.
All in all it’s a good flight if you want to reach Swiss in quick time . The overall value for money is good in emirates, however it involves a break journey .
I will again travel by Swiss airlines if given a choice.

Thank drssj99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 - 118 of 9,622 reviews

Reviewed 4 weeks ago

Swiss Air did a great job of taking care of our family from checking in, on-boarding, during, and post flight. They provided colored pencils, coloring books, and games for the kids to play. The seat back entertainment systems were chalk full of games and shows that were child appropriate, and the food was suitable for picky taste buds too. The only knock is the seats in economy are very close to each other and when fully reclined you are very close to the person behind you if they aren't reclined, less than 12 inches. A reality in flying in cramped planes, makes the experience awkward with your neighbor at times. Swiss Air staff was great, thank you for making our trip enjoyable.

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    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank F2811HOkevinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

In October 2018, I took Swiss to fly from Chicago to Zurich and everything went well! Onboard, all flight attendants were always courteous and attentive. The food and beverage offerings were all excellent and plentiful. If a good price comes up again, I would definitely book with Swiss again! I had a great flight experience. Thank you!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
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Thank CharlieV2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

It was a pleasant flight, nice flight attendants and decent food (no small thing!) The seat was comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mlanton56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Superb service , Zurich 1st class lounges and transfer to your flight optimise what service should be. Flight extremely comfortable. Unfortunately our return flight was with BA 1st class ( not ). Travel Swiss 1st to make your trip.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank 19aww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.