We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice fly”
Review of Southwest Airlines


Reviewed January 21, 2020

I liked this trip for me it was very good ... in the past i traveled by this airline and it has been a trip with many turbulence I am glad that this time it was not so .

Date of travel: December 2019
Thank Labrujamayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a reviewReviews (42,667)
Traveler rating
Traveler type
Time of year
Language
  • More languages

436 - 440 of 42,667 reviews

Reviewed January 21, 2020

3 hour layover one way in Fort Lauderdale. Gave us time to eat. Less on the way back but since you have to go through customs its nice to have plenty of time. Bags did take a long time to get in Fort Lauderdale- they went through my checked one so maybe that was the delay.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank drsusansmith2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2020

we are fans of southwest airlines because they have many flights from st.louis. But their reputation as an economy has long sense disappeared and their insistence to not assign seating has become more and more irritating. But we decided to fly them to Turks and Caicos, on their business upgrade, not the regular status, thinking that they have upgraded service and amenities for the extra cost. Wrong. Same old lineup to get on the plane, except we were in the "A" line and we got 2 drink tickets, that's right, 2 each, for the privilege of paying extra. We did get to pick from the gourmet basket of wrapped crackers, but that's it, and we couldn't use our comp tickets because the flight attendant said it was too rough to serve. The return flight was more of the same, so the moral of this adventure is to fly domestic only and don't make the mistake that we did. One redeemomg factor is that we didn' t try yo fly to Hawaii. What a nightmare that would have been.

Date of travel: October 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank dedboltdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2020

Have never had a bad experience aboard SW. Friendly professional staff, clean plane, clean restrooms, decent snack. For the first time we treated ourselves to the pre-boarding fee and got A boarding passes and that was nice. Smooth, uneventful flights both ways.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank anner0ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2020

Due to a coffee incident, our 5-person group arrived at the plane a little late, but still in time. Fortunately, we booked together and fortunately, Southwest found the right offer for one person to deplane so we could return together. 2 of our 5 were kids. I got stuck in a row between to big folk, but at least I was on the flight. Service was great, and we arrived early.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.