we are fans of southwest airlines because they have many flights from st.louis. But their reputation as an economy has long sense disappeared and their insistence to not assign seating has become more and more irritating. But we decided to fly them to Turks and Caicos, on their business upgrade, not the regular status, thinking that they have upgraded service and amenities for the extra cost. Wrong. Same old lineup to get on the plane, except we were in the "A" line and we got 2 drink tickets, that's right, 2 each, for the privilege of paying extra. We did get to pick from the gourmet basket of wrapped crackers, but that's it, and we couldn't use our comp tickets because the flight attendant said it was too rough to serve. The return flight was more of the same, so the moral of this adventure is to fly domestic only and don't make the mistake that we did. One redeemomg factor is that we didn' t try yo fly to Hawaii. What a nightmare that would have been.