We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This airline gets you on, up and away faster than any other!”
Review of Southwest Airlines


Reviewed December 15, 2017

We liked that the flight crew had a sense of humor given the fact that it was fully booked and a holiday week. They were courteous and always accommodating to our needs. Our flight took off on time and we had an earlier than expected arrival at our destination.
We wouldn't hesitate to fly with Southwest again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DeeDNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (29,040)
Traveler rating
Traveler type
Time of year
Language
  • More languages

12,147 - 12,151 of 29,040 reviews

Reviewed December 15, 2017

was at a very good price and they didnot charge for up to two bags and they were very fast to get you check in and on the way

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jwinkler9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2017

The easy way to get to Vegas from Phoenix is by Southwest Airlines, Watch for sales which happen frequently and it can be cheaper that dribing

Thank mhw1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2017

I highly recommend Southwest Airlines. They are our first choice for one way flights in the US and we have always found the best prices with them. They are friendly and professional. They charge appropriately up front, so you don't feel like they are gouging it out of you later on with silly little add ons and "that will be $75 extra for that, Ma'am." All of the planes we have flown on have been clean and comfortable with very comfortable seats. When we ran into trouble with weather in Dallas and couldn't land there, they were super helpful and figured out another way for us to get to our final destination. They gave us vouchers for food in the airport and just generally went out of their way to make us comfortable in a difficult circumstance, even though the weather was not their fault. We have been very happy working with this airline!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rudi M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2017

I flew with Southwest all the time I traveled and when I went to Denver earlier this year, they were awesome! Friendly crew. Southwest may not be the fanciest but they are the best in terms of customer service.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.