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“GOOD PRICE AS ALWAYS”
Review of Ryanair


Reviewed April 28, 2017

Paid under £15 for one way flight so what's not to like. Was given a random middle seat which was the only negative. The Airport itself is not the easiest to fiind if your driving but once there it is extremely quick to get to departure lounge. Flight arrived on time with good landing.

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Thank HoneyMonsterontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16,062 - 16,066 of 50,573 reviews

Reviewed April 28, 2017 via mobile

We've used this airlines several times as US citizens. We know the drill now. Lines form quickly as soon as gate agents arrive. Be ready!! Small carry on bags are VERY popular. We go Priority and pay a little more so we can check a bag. Close seats on plane. Almost everything costs on plane but I think this is a good safe airlines.

International flights the airlines recommends arrive 2hr early. We did for 8:50am flight but gate agents didn't get into place 1hr 35min before flight .

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Thank kathyp686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2017 via mobile

Still waiting to board, will never fly again with this disgusting company.
Not cheap at all, if you count everything is more expensive than British Airways.
Rude staff extremely uncomfortable seats, dirty plane.
Just awful, will never flight with this so called company again
Shame on you
Mr owner who is taking all the money

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1  Thank 496stan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2017

This review is for the car hire specifically.

Booked a car hire through them on multiple occasions but the last one we did the treatment we got from the was unacceptable.

We have booked a car for use in Germany, with full insurance so we dont have any problems. When we got there we could not pick up the car, the agent for the car company wanted a credit card and would not even try our VISA debit card even though we used it for pre-authorization on multiple occasions. He was also very rude and told us we cannot rent a car without a credit card but we did rented one at the next car rental desk. We asked for a refund and the agent gave us a cancellation form and told us we would get our money back within a week.

After we did not get the money we contacted RyanAir about it and they told us they would not refund us the money because we did not have a credit card to pick up the car. Their motivation was "it is the industry standard practice to always require a credit card and not a debit or a charge card to secure the deposit" which is a blatant lie as all the companies accept debit cards as long as they are VISA/Mastercard for deposits. No matter what we argued they came back with a no refund response.
RyanAir just decided to keep our money in this case so this is the last time we will ever use their services.

Please stay away from renting cars through them, rent a car directly from the car rental companies.

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1  Thank Alexandru A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2017

Ryanair sells the cheapest tickets in Europe...full stop..If you can fly from Eindhoven to Porto for 15 EUR and from Eindhoven to Rome for 22 EUR, you should just stop complaining and ignore every other bad experiences you have. Until today I did not experience any delays and the only reason that I gave 4 stars instead of 5 is the hygiene in the toilets and leftovers from the previous flight on the trays. They can still be a bit cleaner. They are the definiton of "low-cost airline" for Europe. Good job Irish...

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Flyngdtchmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.