Outbound flight: was seated next to the most intoxicated individual I have ever seen. Despite his repeated use of foul language, and at other times slurring so much he was not understandable, staff did nothing except continue serving him alcoholic drinks. I had to hold these as otherwise he was spilling them all over me. Not once did any staff check if I was ok.
Return flight got re-routed to Stansted. Took 4 hours for them to find alternative onward travel for us. After a three hour delay at the airport before boarding. Surly staff who were dis-interested throughout flight, though thankfully no extremely drunk passengers this time.
I will be using Ryanair again as I already have booked flights with them, before this nightmare. But after those flights I will look at London airports and a different airline.
I have flown Ryanair before and it been fine. But these flights were so far from fine that I don't want to use them again.