Lufthansa worst company ever.
Missed flight from Manchester to Istanbul with a connection in Frankfurt. Bought another flight from the Manchester airport same day to Istanbul cheaper with check in luggage and direct and even though was cheaper. Coming back from Istanbul, check in, they told us our ticket was cancelled because we missed our flight. They said that we missed the connection flight in Frankfurt while we didn't even take the flight from Manchester. How come we were registered as we were in the plane while never took that flight. How come they cancel our flight without message or email. We had to buy another ticket with them, £286/ person. What if we didn't have no money coming back from our holiday? So they cancel your ticket, dont refund it and sell your seats to other customers and in plus you have to pay another ticket.
Shocking, never again. Travellers be careful in case you miss a flight Nd also there is no customer service to contact in case you are at the airport, 2 choices : pay or stay there.
I'm so mad
By the way for travellers going to Istanbul from.Manchester try pegasus airlines they are cheaper.