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“Service par excellence”
Review of Lufthansa


Reviewed May 18, 2019

The best service from the flight attendants was provided with kindness and genuine hospitality. Food although not great was good and plentiful. And the lay (almost) flat seats allowed me to hit the ground refreshed to begin my pilgrimage to the holy land. Be prepared for a LONG walk between gates and long wait through additional security when you change planes in Frankfurt.

Date of travel: May 2019
Thank michelleclarkdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 - 388 of 29,607 reviews

Reviewed May 18, 2019

Good service. Good food. Free wine ad beer. Mediocre entertainment system. On time.Tight seating as usual.

Date of travel: May 2019
    • Seat comfort
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Thank NoCoBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2019

Plane was an Airbus A321. Seat space and legroom was much better than our first flight leg which was excruciatingly tight. Not great, but better. Attendants were friendly and attentive. No in-flight entertainment was provided.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Sonworshipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2019

Lufthanas Flight 431 (plane was a Boeing 747-81) The first leg of our flight to Israel was aboard Lufthansa from Chicago to Frankfurt, Germany. This plane was a large plane with a double aisle and 10 seats across plus a second floor. However, the seats in ecomomy class were the tightest, smallest amount of room I have ever experienced on any flight, including much smaller planes. There was practically no elbow room and no leg room. This was a packed plane for an 8 hour flight and it was excruciating to have such little space for so long and to be so uncomfortable and conscious of not being in my neighbors space. We were part of a group tour going to Israel so our flights and seats were chosen/assigned for us. Flight attendants were friendly and helpful but nothing they can do about this space issue. Worst flight ever!

Date of travel: May 2019
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1  Thank Sonworshipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2019

It was very good flight on a 747-400. The food was very tasty, a trick for airline food, but these were good meals. They could have been a bit more giving with the water.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Barry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.