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“Great Flights”
Review of LAN Airlines (now LATAM Airlines)


Reviewed November 17, 2017

We flew a total of 6 flights on our trip to south America, all on LAN or LATAN. I like the service and planes were newish Seats were average but not too close together in coach. Food was basic, but free beer/vine on international flights. I like the schedule from/to LAX overnight flights to Peru or Chile, regional flights. This was our second big trip with LAN and I will continue to use them. PS: Use the On-line check-in 48 hrs before your flight if you want good seats

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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 - 14 of 3,277 reviews

Reviewed July 27, 2017

I booked this flight throush Sky tours and some how latam changed the flight time from 1 pm to 9am that morning. Latam says they notified sky tours, and sky tours says they did not get notified.
What that mean for me was sitting at the airoport for 9 + hours and losing a day with my family

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Review collected in partnership with Sky-tours
6  Thank angelinanoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2017

Great flight! Comfortable seats, great selection of films etc., best plane food I've ever had and the staff were very friendly! I recommend them!!

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Review collected in partnership with Sky-tours
2  Thank RCropper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2017

The three flights were pretty good and the food was great, but there was a problem with my bag and Iberia was unable to retrieve it from Latam to send it to the final destination. It's been 3 days and no one responds my demands, saying its the other airline or the airport's fault. The bag is in Madrid still and there seems to be no way of shipping it to its final destination.... Really frustrated with this service.

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Review collected in partnership with Sky-tours
4  Thank santiagon11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2017

Only negative thing was having to collect checked in bag at Lima just to check it back in again even if the airline was the same. Oh, and short legroom. Other than that the flight was smooth and the service good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Review collected in partnership with Sky-tours
2  Thank hannajii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.