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“KLM flight Amsterdam - Frankfurt 11/2017”
Review of KLM Royal Dutch Airlines


Reviewed November 19, 2017

had the same small plane like from Bergen to Amsterdam. Left on time. Flight was due to tailwind very short and we arrived 25 minutes ahead of schedule. Just got a sandwich with a cup of water no other drinks. Luggage came very quick. Pleased

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank blueskies15-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,450 - 4,454 of 21,209 reviews

Reviewed November 19, 2017

Flight was packed. Crew was very friendly, got a Sandwich and something to drink. Had an emergency exit seat with lots of legroom. Flight was alright, plane was a little small, but ok for 1,5 hours flight

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank blueskies15-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2017 via mobile

We flew on flight KL1131 and had a pleasant flight with good updates from the pilots on eta etc. Especially the cabbin crew was very friendly, asking about the purpose of our visit and beeing really attentive, never had such a nice experience as it really felt like they took their time for us.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank timbr0wne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2017

I was pleasantly surprised on this KLM longhaul. The staff was in a great mood and delivered services with gusto. The presentation and quality of the food had significantly improved. The flight left and arrived on time. The chairs in the 777 are very comfortable both for sitting and, flat, for sleeping. The Delft Bleu houses continue to be handed out at the end of the flight and a nice touch was an energizer drink just before landing.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank robert_bos53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2017

This is my firsts time flying with KLM. Upon checked in, the ground staff in Soekarno Hatta International Airport did a fantastic job, it was so smooth and fast. The flight attendant was so good, they were caring and very helpful. The seat to be honest was not my favorite one, a little bit outdated, so does the in flight entertainment system, but they offered lot of choices of movie. This is a short-houl flight, so they did not offer a light meal, they offered a light snack, it was so good. I will fly KLM again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Hari Agung N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.