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“Great airline from regional airport, Bristol”
Review of KLM Royal Dutch Airlines


Reviewed October 21, 2017

We travel out of Bristol a few times to both Canada and ,just now, Budapest, both via Schipol ,KLM's main hub.
This airline delivers on every count, reliability, well spoken and polite cabin staff and the minimum of fuss in getting both in and out of the aircraft.
One minor beef is that these short flight food is just too basic and could do with a bit of inspiration ,
without breaking the bank.
However , this is a minor quibble and we would endorse using this carrier

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2  Thank nickpickles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,292 - 4,296 of 20,585 reviews

Reviewed October 21, 2017

my wife was terribly sick on the way to Italy and the crew pretty much did everything possible to ignore us, I tried to upgrade our ticket coming back as to not disturbe the passengers next to us but after calling three times to "albania" no one could help us or was wanting to help us. We were even willing to switch to different connecting flights. We fly KLM whenever possible but not anymore. very disappointed

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2  Thank Morgan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2017

I was a single female traveller on business to Cape Town, my seat was an 3 seat window aisle, The plane was clean and new by the looks of it, it was a dreamliner I believe.
I had the view of the wing, there was no window blinds that you had to pull down, all you had to do was touch a button and it tinted the window, impressed.
The viewing screen was quite large and had lots of new films and programs, for an airline the food was quite nice and plentiful, the drinks were flowing quite nicely too and the staff were efficient and helpful and nothing was too much trouble. This is the kind of service you expect to receive on a long haul flight, I would definitely recommend this airline.

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1  Thank Molly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2017

Very clean and modern aircraft, friendly cabin crew, flights that departed on time.

Value for money without cutting complimentary in flight catering.

All in all a great experience with Cityhopper!

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Thank Rockhopper17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2017

747s were great planes in their time. Compared to 767 Dreamliners they are dated, like an old, comfortable hotel that has been updated.

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    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Milpitas_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.