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“Fantastic cabin crew!”
Review of KLM Royal Dutch Airlines


Reviewed April 22, 2017

I haven't flown with KLM for quite some time, and I did have a choice of carriers on this route. I was really pleased with the level of service, right from check-in until I disembarked. Plane was clean and I felt I had lots of room. My biggest thumbs up here is for the cabin crew - they were friendly and attentive, and had a sense of humour. It was a real pleasure to have them looking after me.

The food on this flight, even for economy class, was well above average, and much better than what is offered by the competitors (that I have used) on this route.

KLM is one of the best airlines for sure, and I will definitely look for them in my future travel plans. Thank you!

Date of travel: April 2017
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Calgarry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (33,669)
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13,871 - 13,875 of 33,669 reviews

Reviewed April 22, 2017

We have flown several times with KLM. They are our preferred airline when flying overseas. We love the direct flight. The flight attendants are excellent and very friendly. Truly a great airline.

Date of travel: July 2016
Thank K4774GH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 22, 2017

After a 48h nightmare flight with another company, KLM support was simply refreshing when I reached Amsterdam. I can only thank them for providing such efficient support..

Date of travel: April 2017
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Aladji A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 22, 2017 via mobile

Experienced some of the worst customer service I have ever experienced today. A deliberate can't do approach to a trivial problem. I had to listen to phrases like 'I understand' and 'it doesn't make sense' and 'my colleague won't speak to you' and all I wanted to do was change a flight. It will be interesting to see how KLM respond to a complaint. Sadly I got to speak to the can't do won't do department! Playing the let's blame the booking agent game. It's a disgrace to KLM!

Date of travel: April 2017
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
Thank andrewgE7788SO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 22, 2017

I cannot say enough good things about this. I would have to say this is the best airlne ever flown. Siri and I can't stand. Especially fabulous cheese and crackers

Date of travel: September 2016
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank 560kimh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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