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“Fantastic!”
Review of JetBlue


Reviewed November 17, 2017 via mobile

We had a most amazing flight! Left on time, arrived a few minutes early.

People—The captain came into the cabin to welcome us. He was outgoing, cheerful, and humorous. The cabin crew were warm, friendly and professional. They do not use food/beverage carts so you can use the aisle at any time.

Equipment—the extra inches in regular economy seats were welcome for the six hour flight. The seats are comfortable. Seatback screens were sharp and clear. We didn’t watch anything because the free WiFi was solid and dependable. Did I say FREE? The seatback pockets had a unique design with a special holder for drink containers and openings at the bottom to keep small items from hiding.

Amenities—the accessible additional snacks and beverages in the cubbies mid-cabin were an unexpected nice touch. The snack and food choices available were healthier and a higher quality than usual for an airline. We purchased additional food (did I say six hours?) and the salad was better than restaurant grade with kale, spinach, dried cherries and blueberries. The cheese and cracker snack was very nice, with fresh grapes.

This experience was the best we have ever had flying. You can be sure we will prefer flying on JetBlue whenever we can.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,928 - 4,932 of 11,349 reviews

Reviewed November 16, 2017

Pros: slightly more leg space than other airlines, you can choose your snack from several options (Southwest gives you peanuts), food items available for purchase are not too bad and don't cost too much (however I usually grab something from the airport)
Cons: broken tv screen (this was not the first time)

1  Thank Hanna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2017

Even with the extra baggage costs, JetBlue offered the cheapest flights from Peru to the United States. I loved that I had the option at the gate to check my carry-on free of charge too! The cabin was comfortable, with plenty of leg room. Although there were no substantial meals, certain drinks and snacks were complimentary which was nice. Everyone on board was very friendly! JetBlue provides a modest flight, but still comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank VeronicaLeeLysaght
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2017

Arrived late for flight due to rain, traffic, etc. Two JetBlue employees (Christon?, and sorry I didn't get the other name, but you know who..) helped get us checked in, golf clubs loaded, hurried through security, and quickly to Gate 21 to board the plane. Over and above service and many many thanks for the attention. Jetblue has become our airlie of choice for travel to the west coast, and highly recommended.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank atxtrovert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2017 via mobile

Always a pleasure flying with jetblue! They are always accessible onboard and provide great snacks even on short haul flights!

1  Thank Allie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.