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“AMAZING AIRLINE EXPERIENCE”
Review of Japan Airlines (JAL)


Reviewed March 6, 2018

We arrived to Japan Airlines and was promptly treated as if "royalty". The same could be said for all the passengers we were with - including in economy class.

The seats lay almost flat in business class. Food was exceptional and the "anytime" menu really helped curb late night cravings during this 14 hour flight. I cannot say enough positive comments about JAL and hope that many who read this review will consider to fly them to Japan from the USA, as well.

Date of travel: February 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,679 - 1,683 of 9,081 reviews

Reviewed March 6, 2018 via mobile

Fantastic experience in premium economy. At 6ft 6in tall, even room to spare in terms of legroom for me. Seats were fantastic, as they were the fixed 'shell' type, so if the passenger in front adjusted their seat, no problem, you didn't get their seatback in your face!! Great choice of films on the touchscreen monitor, film choice changes every month. Cabin crew were so attentive, drinks when you wanted. JAL is my carrier of choice flying this route.

Date of travel: February 2018
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank Tall_Paul_F-4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2018

I fly JAL Busoness Class internationally on a regular basis. Their flight crews are very attentive, and the food is quite good. I've also found JAL fares to be very competitive.

Date of travel: December 2017
1  Thank Darrell O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2018

Have been using this airline for over 25 years. Friendly flight attendants. Excellent menu. Will only fly on this airline to Japan.

Date of travel: January 2018
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank knnthong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2018

Airplane clean,excellent service,average food,two (2) luggages available,instead of 1 on Air France.

Date of travel: January 2018
1  Thank MESTIERHUB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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