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“Great airline”
Review of Hawaiian Airlines


Reviewed October 15, 2018

Flew return Sydney to Honolulu and also return Honolulu to Lihue on Kauai. What a great airline with friendly service. I was very lucky that I purchased Extra Comfort seats which for a tall person like me gives extra legroom and a better seat. Also a few extra service extras like priority check-in. Can recommend Hawaiian to other travelers.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Coldvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 - 485 of 5,665 reviews

Reviewed October 14, 2018

Check-in at Seattle was seamless; was a little disappointed that there wasn't lounge access at the airport.
Boarding was very quick and we actually pushed back ahead of time - even though it was a full flight.
The first class seats are good if you are travelling as a couple although I can imagine they are a little close if you are sat next to someone annoying!
Overall flight was excellent.
Bags came out relatively quickly in Maui.
Good service and would use again

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Anton V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2018

We actually had Extra Comfort seats. They were great a little more room than economy.
Service was great . My husband was on a walking stick and everyone was very helpful.
The food was nice but not great. The staff were very good

Date of travel: September 2018
1  Thank bvoysey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2018

While fares may be a bit higher than some other airlines, the extra services included on the flight more than make up for it. The attendants are courteous, well kempt, and more than willing to assist when needed. They seem to have special skills dealing with unruly or otherwise rude customers demanding special treatment, which his thankful. They don't try to push anything on you, and they still offer meals in both directions. The entertainment system are sort of dated, and difficult to use (using resistive instead of capacitive touch screens), however, I expect those to change with the new planes that are coming into service. Overall, one of the best flying experiences I've had in my life.

Date of travel: February 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank TEG24601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2018

I always take Hawaiian air out of either lax or Vegas. They are on time, their planes are clean, the flight attendants friendly and they still feed you. Win, win!!

Date of travel: September 2018
Thank Ruby717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.