Despite this being an extremely long and tiring flight logistically, Emirates make the ordeal far less painful by minimising the discomfort and providing excellent service, seats, food, entertainment and friendly customer service. The staff on board are highly professional and go out of their way to greet you with smiles, optimism and favour. Even if you are not travelling in a VIP class, you are made to feel welcome on board, and throughout the journey you are served with respect and dignity. It was also lovely to see staff interact positively with one another, thereby creating a reassuring team spirit which would prove extremely necessary during an emergency situation. We always make sure that we fly through Emirates on this long Australia to Glasgow trip. The stopover at Dubai was also seamless. We were not disappointed and will certainly book through Emirates should we get the opportunity to visit Scotland again. We hadn't slept for over 40 hours, so we were grateful that staff were so accommodating.