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“Amazing flight”
Review of Brussels Airlines


Reviewed August 22, 2017 via mobile

I was unsure whether I wanted to travel with the airline however my concerns had disappeared from entering the plane the pilot the staff and inflight service was amazing even though it was a shady flight. It was a family trip 2adults and 3children the kids even found a free gift which great it kept them busy. The staff made every effort to provide a service that was similar to a long flight equally to emirates without the frills. I would defiantly fly with the airline again so thank you Brussels airline

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank Reena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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880 - 884 of 4,524 reviews

Reviewed August 19, 2017

left Manchester 25 minutes late but airlines now pad out their timetables with extra time so "officially" only 10 minutes late. No free anything with Brussels; seats good; staff courteous.

Thank david n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2017

The mess with Brussels Airlines is that when you want to by a ticket, options fly all over the place and you end up with a price that you can't compare with alternatives.
But once you're in the plane, things run smoothly. It was a short flight, but all was nice. I clumsily took the wrong seat, but as nobody was sitting there in the first place, the lady just mentioned that I might be sitting in the wrong spot, but all is OK.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nico S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017 via mobile

My wife and I recently flew Brussels Airlines from Toronto to Kigali with a plane change in Brussels and a stop in Entebbe. Both flights were great. The food that we were provided was very good and the staff were excellent. All flights took off and arrived on time and our bags made it. The chairs lay flat in business and the pillows are comfy. My only complaint would be that there were not a lot of movies to choose from. We spent about 18 hours on the two flights and more choices would have been great.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017

Seats were ok. Short flight so comfortable enough. No free food or drinks but available to buy if needed. Delayed flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank dselvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.