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“In my career I have flown almost all of them but BA is consistently good.”
Review of British Airways


Reviewed 2 weeks ago

We recently became less able in our old age and the airport care we got was excellent and the cabin crew were good too. However it would have been a 5 rating had it not been for the trash garbage slop they serve as a snack at the end of their flights. How hard can it be to provide something different. Get a Subway for £3 !!! Does anyone look at what is being wasted . The main meal was great if not a bit muddled in contents. Also strange that I have never seen anyone have a coffee or a tea or Duty Free. the Icecream was nice. Shame about the Miami baggage handling system, never seen anything worse.

Date of travel: October 2019
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Thank mailroom2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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429 - 433 of 50,904 reviews

Reviewed 2 weeks ago

We travelled with British Airways from LHR on 21st September to Johannesburg and returned to the UK on 6th October on the Air Bus 380. We were a party of 5 and one was my elderly mother to which we had requested wheelchair assistance both ends. The support we received from those helping with the wheelchair assistance and the stewards on both flights couldn’t have been better. They were brilliant with looking after and helping our elderly mother throughout the trip and made a long flight go smoothly. Our special thanks to Olivia, Leigh-Anne, Steph & Lydia.

Date of travel: September 2019
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Thank Mandslikestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Great flight crew, polite, helpful and hardworking, sometimes the ground staff do not measure up, but overall a very good experience

Date of travel: October 2019
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Thank JaneReno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Flight from Madrid to Miami with layover at London Heathrow. Made us check in our small luggage in Madrid. We were assured the luggage would be transferred to our plane in London. Turns out it was not. Luggage arrived in Miami one day later and we finally received it at almost 10pm. The plane from London to Miami had small, uncomfortable seats. The captain took a route that had us near Greenland, which made the flight longer. Overall, flying British Airways was not a good experience.

Date of travel: October 2019
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    • Check-in and boarding
1  Thank frank421132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Nearly 5 star review. Flight on time.Smooth flight Excellent crew. Quite comfortable for a short flight.
A couple of negatives. Only one person on the check in desk just before boarding. She was very pleasant but the queuing a nightmare. Passengers pushing & shoving. No organisation.
Food in short supply on board. No sandwiches.
All in all good value for money

Date of travel: October 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank william21Cheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.