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“BA loses advantage”
Review of British Airways


Reviewed 3 weeks ago

One of the reasons for choosing BA is the in flight service. It's been a while since I flew with them short haul, and did not know that they had stopped providing free food and drinks. These were available still, but now you have to pay for them with credit card or airmiles. Not what I expect from our National Carrier who of course is generally more expensive than it's rivals to begin with.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Instructorborovets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,184 - 1,188 of 36,926 reviews

Reviewed 3 weeks ago

great service . Attendants were always friendly and helpful. Seats were actually comfortable. Food was fair to good. Plenty of drinks available

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank foxjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We enjoyed our flights with British Airways. The airline has had a huge amount of trouble recently but we really appreciate the service and routes of our national airline.

Thank Rosie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Vastly superior to our outbound flight on American, proper service, good food and inflight entertainment only draw back was short haul leg room, that said it was proof that BA is still one of the best to fly with. I can say truthfully I’ve never had poor service on a BA flight.

Thank gerrysScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The flight from London to NY JFK airport - good and comfortable.
Staff - very friendly, food - really tasty, service - very good.
Generally - very good experience.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.