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“Good service and good food”
Review of Asiana Airlines


Reviewed December 6, 2017

HND to ICN 2h 20min.Relax and comfortable.
ICN to IST is long fright but I could watch many good movies and I took delicious Korean food at this fright.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank boulderTokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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460 - 464 of 2,539 reviews

Reviewed December 5, 2017

Been flight with Koreanair mostly. but Asian has good price compare to Koreanair and seat was very comportable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank josephlI4953EK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2017 via mobile

I had no problems checking in online a few days before flight, everything went smooth. Good check in at counter desk. Flight was good with a meal provided, drinks hot and cold handed out.

Thank perfect_spy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2017 via mobile

Much improvement on the food being served not dry as before so enjoyed the meals Korean style all the way thru for my first segment! Overall, there are three segments, luckily, only three hours delayed so it was feasible.
No signage on arrival at the airport since the delay of flight, luckily I had recognized your uniforms,lol
Unfortunately, the trainee was newly hired and English was not her strong command of language regarding seating arrangement;('
Luckily, it was rectified once on board upon much discussions later, lol
Seriously, there was not much commotion on my other flights...
All in all, I felt very fortunate that it was a very smooth and enjoyable flight,
Much oblidged!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
Thank jbtujuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2017

1st time to use Asiana Airline. The service is very good and foods serve is open unlike with other airlines company that appears there is a limitation for meals and snacks were not all the way serve but one have to buy or purchase food. With Asiana we got free snacks and meals on during our trip duration.

I witness too on how Asiana staff responded to one Passenger that complaint of short breath that seems she has having a stroke so there were so many Passengers who volunteered to check the condition of the said Passenger. Close to where I was seated even one passenger beside me volunteer to check and monitor the condition of the sick passenger and a lot of Asiana Staff were there to get what is needed and their respond and expressed concerns is very commendable and really excellent.

Note: The Sick Passenger was transferred in front of where I am seated thus I witnessed all the activities and happenings. It took more than an hour before everything wemt to normal.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Librado C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.