American Airlines Is one of the worst airlines I have ever been on. Every airline I have ever been on has always tried to make your flight as comfortable as possible. However American airlines failed this. May 8th I was supposed to fly from Orlando to Dallas. The flight was scheduled from 6: am. However, the flight staff waited till we boarded the plane and were on the plane for 20 mins to tell us that due to "weather" they would be delaying our flight for three hours! that three hours turned to 5 and when we tried to rebook our flight for a direct one to Canda as that was our prime destination and we were taking a connecting one to Dallas in thats American airline's hub. The lady redirecting and helping people was very rude and refused to connect us saying everything was filled and the open seats we could see on our app were reserved for "other" people. They could only find a flight that left the next day. This really hurt as all we wanted was to go to Canda. So the bottom line is if you want to be treated like trash then you should go and fly with American Airlines. They have to rudest service ever! I have flown with Southwest for the majority of my time and I will fly again with them because of how kind and how reliable to the service is. The reason I gave them two stars I felt like no one would read this If I gave them anything lower. save travels and I hope you enjoy your flight whoever you go on.