It's a long trip, of course. The plane was a large one, with small seats. Good thing we are not very big because that would have caused a most uncomfortable flight. Flight attendants were not knowledgeable about the movie/tv screens. They were not working properly but they really weren't helpful. I realize they have a lot to do, but it's many hours on their flight and the movies do help pass the time. Coming back, the lady next to me did not have access to one at all. She was NOT happy. The male flight attendant on the trip over was less than helpful also, He was not pleasant, and by that I mean, perhaps he was over tired or whatever, but not even a slight smile or any type of pleasantry. I don't expect a song and dance, but come on. Be a bit friendly. He passed by with pretzels, gave one of us a pack and left the other people sitting next to me with nothing. We don't need the pretzels, but not the point. We were laughing about it when we got to our destination . I don't even eat pretzels. Coming back was uneventful. Nothing was terrible, and I cannot say I would not fly AA again, but perhaps a little more focus on being pleasant might help. And, don't fly them in economy if you are a larger person.