We used American to fly to Orlando via NY. I have to say I was a little apprehensive about the flights as American gets very mixed reviews. Outwards flight was an older plane with no back seat entertainment, also ran out of beer & wine. We knew there was no entertainment before we flew so was prepared for this.
Coming back was a much more modern plane, there was plenty of food which was ok. No kids menu/ options.
Staff were friendly & all connections on time so all in all a great service.