I'd not flown in a few years but the whole process was painless, thankfully. A smallish plane from Colorado Springs to Dallas (and connecting to San Francisco) which was full so they stowed our luggage for free. Flight was comfortable but I couldn't hear a word the FA announced throughout the safely announcement. I also heard her snap at a passenger when she'd been asked a question. Not good PR for AA. I would fly them again as I found a fantastic fare online, one-way of $140.00. Still, no need for rude and incoherent flight attendants. I didn't use wi-fi or watch a movie as it was a short flight. Unfortunately it took about 25 minutes for our luggage to come out of the plane, and instead of people lining up civilly in a narrow and confined area, some passengers pushed their way to the front of the line, jumped ahead of other passengers waiting patiently, and rummaged through the suitcases to retrieve theirs. I couldn't believe my eyes! (This was in Dallas.) Onward flight reviewed separately.