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“Trip to join cruise”
Review of Alaska Airlines


Reviewed September 20, 2017 via mobile

Comfortable flight, efficient service, friendly staff
And all delivered to schedule - highly recommend.

Thank Kevgill2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,043 - 5,047 of 10,082 reviews

Reviewed September 20, 2017

I'm not a fan of flying. At all. It combines my worst fears (enclosed spaces, heights, and crowds of people). The attendants were fantastic and made it a wonderful experience, even when they ejected someone off the plane. The snack boxes were awesome, with a delicious fig bar, lightly salted almonds, and tropical flavored gummi bear cubs (smaller than the average gummi bears).

The only downside was boarding, when the announcements were spoken so rapidly that they were practically unintelligible. It reminded me of an auctioneer. Many other passengers were confused as to what was being said. Perhaps speaking slower and more clearly would be more beneficial for future boarding calls.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Angela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2017

My husband and I travel to Kauai at least twice per year, and it is consistently on AK Airlines. The flights are smooth and uneventful (meaning excellent), and typically on time with no lost luggage. They also guarantee quick baggage turnaround. We each have an AK Airlines credit card, and make full use of the companion fares and the complimentary checked bags. We also use the cards when travelling internationally because there are no foreign currency fees.

    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lucy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2017

The check in was fast and friendly. The lounge was small, clean and acceptable. First Class seats were a good size and the in flight food/ service was good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank michaelbN5695YM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2017

This is the best airline that I have ever flown with, period. From the moment we boarded, the lighting was the first thing I noticed, light blue around the main cabin. The seats were clean, comfortable and roomy. The in-flight interactive screen was a joy to use and never stalled, akin to other airlines.

Thoroughly recommended.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Austin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.